Paihia Apartments

Great stay at this motel which is well positioned on the main road and a short walk from the Wharf and bus terminus. Clean, modern hotel with well furnished room - tv/ sky/tea, coffee facilities etc - housekeeping daily. The reception staff are helpful, knowledgeable and lots of tourists info available. I would certainly stay here again and would recommend .

Paihia is so big, there is no geographical place to say, live in the circle of the beach, whatever is the same. There is a swimming pool in the hotel, but it is not possible to use it in winter. The room booked by Ctrip was on the first floor, and the light was completely blocked by the pool. It is really uncomfortable to turn on the lights during the day. The room is quite big, and the two-bedroom apartment has a separate bathroom in each room, which is quite convenient. There is a western restaurant on the doorstep of the hotel, and things are delicious.

We loved our stay here. Our second floor corner suite had gorgeous views of the bay and sunrise. Fantastic location as it’s a short walk to restaurants, bars, and the ferry wharf. Waitangi is a short drive or walk away. Our suite was immaculately clean and had everything we needed for three nights. The bed was comfortable, and we had plenty of space. Lyn was warm and friendly and gave us good local recommendations. We would happily stay here again!

My husband and I stayed at Ala Moana for a month (mid-February to mid-March) and were very happy with this accommodation. John is a marvelous, friendly, helpful host, and he and staff member William keep the units clean, fresh, and comfortable. The daily service was more than we needed, but they always checked and offered. John accommodated our requests and went out of his way to be sure we had everything we needed. He even ordered a couple of beach chairs so we could sit in the shade at the beach! (YES! This beach has shade, some benches, and calm, peaceful, protected waters. Whether first thing in the morning or later in the day, it makes for a delightful refreshing swim!) The location directly across from the beach and at most a 5-minute walk to shops, the wharf, and restaurants, was perfect! Some have mentioned the bar next door. Even though it looks like a fun, local place, we knew there was live music some nights, and we wondered if noise would be a problem. At least from our location in #3, noise was NEVER an issue. It was perfectly quiet. We had a one-bedroom apartment with a kitchenette (no oven or freezer) (unit #3). The bed is very comfortable, the area is spacious, the basics for cooking and dining are provided. (I should note that we didn’t really cook at all, but we brought things in for breakfasts, lunches, and snacks and ate there frequently.) There was a comfy sitting area for reading, doing projects, playing games, enjoying wine and cheese, or watching TV. The decor was simple and tasteful. For us, comfort trumps decor, so we weren’t looking for high-end interior design. Furnishings included a kitchen table with chairs, a coffee table in the sitting room, sofa, day bed, small patio table and chairs on the little deck, plus a fantastic view balcony patio overlooking the bay for shared use (which makes up for the fact that the unit’s deck faces the parking spots). Other shared amenities include washers, dryers, clothesline, ice. Some things that make me especially happy: lots of storage (closets, drawers) to unpack everything, ample towel racks and hooks for wet linens, beach towels, bathing suits, shelves in the bathroom to organize toiletries, plenty of outlets for charging phones, laptop, etc. These are little touches that so many places lack and that greatly enhanced the convenience and enjoyment of our stay. While most guests were there for one night to a few nights, we would definitely recommend it for a short or longer stay and hope to return for 1-2 months again!

The location of the hotel is excellent, very close to the pier, and there are all kinds of specialty shops in the surrounding supermarkets. Parking is convenient and safe. The 2 bedroom apartment has a reasonable layout, warm and fresh layout, and complete kitchen supplies. The bathroom seems to be a bit cramped because of the washing machine dryer. In addition, the door switch of the room has a squeaky sound. When the night is quiet, it is still quite beautiful. In fact, the WD-40 can be solved. The hotel should be able to improve it. .

The location of this motel was excellent. Very easy walking distance to everything you need. It was a clean and tidy place, but unfortunately it needs a good update/ maintenance. We stayed on the ground floor, and while there was plenty of space for us, but the bathroom left a lot to be desired. The sliding door, was almost off it's track and was crumbling at the bottom due to the moisture from the bathroom. This was because, you were unable to open the window at the shower more than about 3cm, so it was unable to get fresh air in or the steam out. There was no fan/extractor in the bathroom either. Because of this issue, the shower curtain had quite a bit of mould on the bottom of it as well. These are not quick fixes, but full maintenance issues, hence why we didn't complain. There are no screens on the windows (this was pretty much everywhere we stayed though, so not unusual), so bugs were able to come into the rooms if left open for fresh air. The staff we did see were friendly and professional. The photo's are out of date on the website, this place is looking tired. I wouldn't rate this 4 stars, maybe 3, but I'm sure with a spruce up and some maintenance it would meet 4 stars. It was very clean .

Return visit to this awesome lodge whilst competing the in Beach to Bay Ocean Swim Series last weekend. Outstanding as always. Friendly, professional, knowledgable, personal service from the team. Rooms are exactly what you need and the shared spaces are well catered and create an atmosphere of community. Can't wait to visit again, highly recommend. Pic is taken on the morning of the swim and the beach is literally a few minutes stroll from the lodge.

My first time on Pagia check in December 27 till 31 my booking from Air NZ app my first arrival the lady is not friendly I ask her if we can use bathroom for my grand daughter 9 years old but she refuse to use bathroom she said go in town for a walk there is toilet and use there I said she really need it now please She said I don't like to be disturbing I'm cleaning 7 units bymyxelf I said you should have another person to help you she said the owner is away and she said I look after this property after that I shut up and wait till she make up her mind to use the toilet on our unit accomodation.till she let use them we went out on town for a walk leave our gear in our accomodation and o feel terrible . We deside to stay one night and move another Motel for comfort and happy service so I call AIR NZ and ask for cancelation from *********** and I have to pay penalty extra day cost me $900 but is ok I need to move on because she's not even friendly to deal with she keep remind mr che m out 10 am I said you keep repeating me 6 times that word g and is annoying she said go mr Hod date you go talk to me like that annoying I said Is true is annoying I heard you already before the day my arrival you call me over the phone and the day I arrive you repeat again and following noting I check out because I'm not happy to continue to stay here that's why I pay penalty now here in your office and you keep repeating again and again and it's annoying she shout and said how dare you talking to me like that to be annoying Oh well is done now and I feel much better I'm out there never again to going back that place I swear to god ! I hope the owner can find a better staff and the room is not worth for the money to be honest no fan the cooking it had alarm because no fan I was cooking for our breakfast and goes Alsrm because no Fan on the stove I pay top dollars and for me is not worth the couch stink smell armpit not cleaning properly just saying .