Kutchan Apartments

The room is huge and comes with a kitchen and living area. They have all the utensils and equipments if you want to cook. Came here during autumn so can't comment on the convenience of travelling to the skiing spot. The parking garage is under the building so it was convenient.

My family and I stayed at Setsu for 8 nights in January 2024. We shared a one bedroom suite which worked perfectly for a family of four. The amenities in the room were excellent, having a washer and dryer in the room was very helpful. The room alone gets five stars. The location of the hotel is ok. It was handy having Lawsons across the road and food trucks and restaurants nearby (though sidewalks were pretty icy and not great to walk on at night). The ramen restaurant in the hotel is great, the food is tasty and its relatively affordable. The hotel could do with another lower cost food option as there was normally a long queue to get in. We ate at Luke's in the hotel one night. The service was excellent. But it was way over-priced. Some fried fish, a side of chips and a burger cost about $A180. The burger was good and given the location I didn't mind paying $A50 for it, but the fish at $A95 was pretty ordinary (oily and very salty). The cheapest bottle of wine was $A200. Breakfast was ok but not great - some freshly cooked egg options would have been nice. The snow was great - but a couple of days the top slopes were closed due to wind. This meant the queues down the bottom were very long. The ski school was a good way to jump the queues - but worth being aware that only Go Snow gets this at grand hirafu - rhythm doesn't get to jump any queues, and NISS at Hanazano only. The shuttle bus to the slopes was ok. We never had to wait too long but it was a bit awkward having to take skis onboard the bus. There is also a walk up to the gondola from the bus stop - its pretty short normally, but can take 20 minutes if the gondola queue is long. By contrast the Park Hyatt has a quick ski down to the Hanazano lifts which looked like a much easier way to get going - though there isn't much around apart from the hotel. Overall it feels like the volume of people at Niseko has over-stretched the other infrastructure. So not sure if we'd go back.

The stay at the Park Hyatt will remain a particularly positive memory for us, even though the arranged pick-up from Sapporo station required some patience and nerves. The initial annoyance was compensated not only by the great attention and care of the driver, but also by the very professional complaint management of the guest relations manager. As for the rest of the stay, the hotel impresses with its architecture, tasteful furnishings and a service team that excelled in cordiality and sincere efforts to read the guests' wishes from their lips. The leisure activities are great, and I would particularly like to mention the Zip Flight and Tree Trekking. I have one suggestion for the reception - when asking about walks, don't just mention the short walks in the area, but offer more detailed advice on additional walks and places of interest. All in all, the stay was a special occasion for us and we look forward to perhaps visiting Park Hyatt Hokkaido again in the winter.

The hotel is very new and in a good location. It takes only 2 minutes to walk to the Garden Ski Resort. The room layout is very good and clean. I like it very much! The hot spring, dry steam room, and shower room are very thoughtfully designed! There are not many choices for food, but the taste is good. It is recommended to have more choices. There are two male service staff who can speak Chinese at the front desk who helped me a lot. Thank you very much! The restaurant service staff is also very patient. I like this hotel very much and will come again next year! Another suggestion is to put two bottles of water in the room every day, haha

My stay at Sansui Niseko was absolutely unforgettable! Set at the top of the main road in Niseko, the location couldn’t be better, with a spectacular view of Mount Yotei that’s especially breathtaking in the mornings. The room itself was incredibly spacious, with multiple bedrooms and a sleek, modern architectural design. Each bathroom had its own private ofuro (Japanese bath), adding a wonderful touch of Japanese luxury and relaxation to the stay. One of the best parts was our private onsen time, where we could truly unwind. Dinner at the onsite restaurant was also a real highlight - the sushi, prepared by a Michelin-starred chef, was phenomenal, easily some of the best I’ve ever tasted. Many thanks to Lily, Amelia, and the entire team; the staff were exceptionally friendly and attentive, making us feel right at home. While Niseko in the autumn is quieter, it’s a peaceful time to admire the beautiful foliage. Despite the serene atmosphere, the onsite café (open until 9) and souvenir shop kept things lively and convenient. Plus, the 24/7 fitness center was impressively well-equipped, a great bonus. Overall, every moment of my stay at Sansui Niseko was perfect, and I look forward to visiting again soon!

To be honest, Shancui still needs to be a bit more upscale in all aspects. My feeling when staying at Muwa this time is that the location is really good, which is the biggest advantage. However, the hardware in the room is very average. It can be described as ordinary. There is even no bedside. The function of turning off the lights with one click makes me most speechless. To be honest, the service was not bad, and the breakfast was not as bad as expected. Secondly, because there is comparison, this is a question. I stayed in Shancui in January. Since the public parking lot in Niskeo does not allow private cars to stay overnight, I had to park back to the hotel. At that time, the front desk of Shancui told me that the parking fee was originally 5,000 yen per night, but if you find it convenient , drive out and park in public areas during the day, and drive back and park at the hotel at night, without paying parking fees. Although the price is not more than 5,000, Shancui makes me feel very comfortable. But this time at muwa, not only was the parking fee not waived, of course I didn't ask for it, but every time I drove back to the hotel, the receptionist at the gate watched your car like a thief, where you parked it, and even chased you You have to hand over the keys to him because they have valet parking, which actually feels like a fee to me. This made me very uncomfortable. I had the same feeling almost every day when I drove back to the hotel and parked my car. In the end, I stayed for more than 10 days. My summary of my feelings is that it is a little disappointing because it is such a good location and has a better check-in experience.

We spent 2 nights here in December to ski for the day at Niseko. The hotel worked perfectly for our family of 4 adults. There was enough room to spread out and socialize as well. We were impressed with the complimentary breakfast served right across the road at the sister hotel. We appreciated the free shuttle run up to the gondolas. We felt the rates were reasonable given that it was high season. The only thing to be aware of, if you don't have a car, it's a long hike up the hill to the bars/restaurants - and trying to navigate the snow/ice with suitcases in tow was quite a comedy show. We would happily stay here again if we were lucky enough to come to Niseko.

This was my third stay at The Maples, and I couldn't have enjoyed it more. This time I came with just my boyfriend instead of with family, so handled most of the logistics myself. I really relied on help from the staff and The Maples, before, during and after my trip! Even a month before my trip, I got a lot of help with transportations, ski passes etc through emailing with the staff, who were always so prompt to reply and very friendly. During my stay, they also helped me a lot with dinner reservations etc. Every request or question I had was met with a friendly smile. Of course, I enjoyed the location again immensely. It was great to be able to walk to many of the stores and restaurants, and to also ski in and out. This time I also rented a car and parking at the Maples was always available and easy. The hotel was always bright and clean. My onlyyyy complaint if I had to mention was that my room did not have black out curtains... so I was woken up pretty early every morning by the natural sunlight!! But, this actually helped me to get up there on the slopes bright and early, so a perk after all!

A stunning hotel with well sized family apartments, each bedroom had its own ensuite and the apartment had well appointed kitchen facilities. Beautifully situated on the outskirts of town very close to the Family run chairlift. Vehicle available to run to the other Niseko chairlifts or gondola and restaurants, but it is so close you can also walk. Well appointed hotel with a beautiful indoor outdoor onset. Delicious breakfast buffet included. Staff were excellent particularly Lily, Chris and driver Hector.. Intuition had an excellent ski room also with heated cabinets to dry out your gear each time. Snow-covered walk to and from the village and plenty of room for the family in our apartment … would highly recommend this hotel.