Alnwick Apartments

Find for the third time in a row staff hurry to serve and run away too much, not asked if we wanted sauces, extra drinks etc and we ended up chasing the staff, asked for extra napkins and they were dumped on the table without a word. We come for the food which is excellent but sadly the staff again surly, hurrying you, hurrying food order and that’s a shame. Competition is fierce in Alnwick amble shilbottle and surly staff not doing any good. Girl at reception complaining to another how the phone had never stopped ringing and moaning about it, sorry I thought that was a good sign! We were served at the bar by a brilliant guy larger guy dark hair beard, chatty fun fast service and the best apart from chefs in the place. More of him is what you need! Asked if we could take desert home (cheesecake) told no sorry we don’t allow that….. WHY? We are locals not tourists and hoping you get your staff sorted before the next visit.

We really enjoyed our stay at the Georgian Guest house in York. It was centrally located just outside the old city walls and an easy walk to all attractions. The host was incredibly helpful and the room was very clean and comfortable. We would love to return here