Noisy-le-Grand Apartments

I’m going to do my best to give this a honest review- Both the Good & the bad. So here goes… My husband and my self stayed here for 3 nights from Monday 25th September- Thursday 28th September whilst visiting Disney land Paris Upon arriving at the hotel my first impressions were that it was a lot bigger than what I first imagined it to be. On the pictures the building looked quite small. On entering the hotel the staff were friendly and pleasant. They could speak both English and French which was helpful. The hotel was clean spacious and Tidy. The rooms also were very spacious- Basic but Clean and spacious. The toilet/ shower again was large and spacious. The bathroom was actually a wet room with a disabled chair on the wall so would be suitable for a disabled person. Personally I slept well throughout my stay & the bed was comfy despite a few missing slats but there wasn’t enough pillows on the bed We only had 1 small pillow each to sleep on which I managed to make the most of. However if you wanted to sit up in bed say to read or go on your phone it was very uncomfortable because your back was pressed against a hard wall. The next day we were up early and out at the crack of Dawn as we had a Disney land trip to take. We did not return back to the hotel until late. We returned back to discover the room had Not been cleaned or replenished. We realised it must have been because we forgot to put the sign on the door. Day 2 we left the hotel again early to get to Disney land & yet again returned back to the Hotel late on again to discover The room had not been cleaned for a second time even though we put the sign on the door giving the housekeepers the OK to do so- Only this time on returning we had No clean Towels. Hardly any Toilet Roll and 2 bins that were overflowing with Rubbish. My husband went down to reception and asked why our room had not been cleaned. The person on reception told him we was not entitled to it as we were only classed as a short stay. If we wanted our room cleaning we had to pay 9€ per day We we’re pretty shocked by this because we had just paid £379 to stay here which I know is not the most unreasonable but you still expect some service in with that price. I would have given this hotel a “good” rating however due to the lack of service it’s getting a poor. I don’t know how a hotel can expect 2 adults for 3 Nights & 4 days to survive of 1 bath Towel & 1 hand each And 1 toilet Roll for 3 days. Our condiment Tub was not filled on arrival there was no milk and a shortage of Tbags lucky for my I had brought my own but my husband was not able to have a coffee in the morning. Overall the stay was ok- The location was ok- But the service was poor- There is definitely room for improvements