Vina del Mar Apartments

It’s a good idea to visit the Sheraton in Viña! Outside the window is Viña's famous Waffle Castle. The V balcony is perfect for watching the sunrise and sunset, and the view is very good! The hotel's service is very good and responsive to all requests. Self-driving parking is also very convenient. The breakfast category is quite complete and the ingredients are relatively healthy. In addition, special praise should be given to the hotel's swimming pool. The water temperature and indoor temperature are very suitable. The hotel also provides everyone with heated towels. It can be seen that they are very attentive to the service!

I am a Captain with a global US airline and stay in a LOT of hotels. Every week. The Pullman in Viña is an absolute gem. I am ready to say this is one of the best hotels Ive ever stayed in. For a few reasons. First of course are the rooms. As somebody commented recently they are a little on the small side but very clean, modern and the linens are deliciously comfortable!!! The A/C works beautifully as well. Next is the building in general. It’s new construction, has a very tasteful lobby and a wonderful bar/restaurant area. We stayed three nights. On two of those nights I had a wonderful nightcap of Chilean Carmenere wine (grape varietal) at the bar area. The bar has lots of very comfy couches and chairs to relax in! It’s a small detail, but the lobby has an incredible streaming music playlist. I used Shazam to identify and buy two or three songs that were good enough to be added to my collection! Another detail, but the art on the walls is just wonderful. It consists mainly of pencil and pen and ink drawings, all in black-and-white. Fits in perfectly with the decor and feel of the lobby. Very important: The staff is simply incredible!!! Every single interaction was wonderful, and the front desk speaks perfect English. They helped my travel companion in setting up tours, and even gave us her subway MetroCard so we wouldn’t have to spend two dollars buying the initial card at the station. They also helped my friend out with a friendly pharmacy that helped her out with a case of pinkeye. Pretty much everybody you encounter here is incredibly friendly and helpful. It DOES make a difference! The last item that makes Pullman super special is the location. It’s in the soft chewy center of Viña Del Mar, and it’s hard to describe how many world class restaurants there are within a quarter to a half mile walking distance of the hotel. Try Ilo Mapu (pronounced Eelō mah-poo) for a lesson in native Chilean anthropology and amazing food from the Mapuche people. (6 Norte No. 228 just west of 5 Poniente) The Pumay (under Williche in Main Courses) will make you feel like Antony Bourdain discovering something quite amazing. Also try the blueberry/blackberry Pisco Sour. Anthony would be proud of you. The area surrounding the hotel is upscale and heavily populated by the professional class. All the restaurants cater to this clientele. Think NYC upper west side, Marin County, North Scottsdale, West University in Houston, etc. There are some good wineries just to the west of Viña Del Mar, and of course you have to see Valparaiso and run up to the beaches just north of Viña as well. (Concón, etc.) The Pullman serves an absolutely perfect base of operations. 5 stars for sure.

The hotel is really well-maintained, and there is attention to detail about almost everything to make it a great stay. When the mini fridge in my room didn't work, they sent someone immediately to take it away and replace it with a working one. The buffet breakfast had a variety of foods, and safety protocol were in place with food wrapped individually and staff wearing masks at all times. There are a few things that could have been better. I found that the water for taking a shower wasn't hot at all, and I was hoping it would have been better since this was my second stay at this hotel this year. The other thing is that I am a member of their reward program, but after both of my stays my account wasn't credited with the points or nights I had accrued. I've had to call various numbers and talk to different people to get the points, which is a bit of a hassle. Overall I will stay again.

We had a super stay at Gala Hotel for one week, the time to find a flat in Viña. Room was super spacious, with a nice view. The cleaning was perfect and the staff super friendly. Don’t expect a luxurious hotel but at this price the value for money was excellent, with a buffet breakfast included. The location is also ideal, in the center of Viña, and very close to restaurants and groceries. Thanks again, we’ll recommend your hotel!

The hotel is beautiful , but needs a pension,the service is very bad far a 5-star hotel , since the reception,receptionist badly humorized,and mildly ,at breakfast, long time I don't see such a bad service , The girl who serves the coffee, she takes too long to deliver the coffee,and when she asks another cup of coffee, she thinks very bad,My suggestion would be to leave the coffee shop at all,to not depend on the garson to serve, In Windsor, the system is to serve, but it's top, the boys don't complain to take care of.

We stayed one night prior to boarding a cruise. We arrived mid to late morning on New Years Day and thankfully they were able to get us into a room right away. It was maybe a 1 km or so walk to the waterfront, with many shops, restaurants, etc. both on the waterfront and along the way. Easily caught an UBER to the cruise port the next morning after checkout and I think the fare was under 5 USD. Breakfast was very nice and adequate for our needs. The room was quiet and service was good. They brought us an iron and ironing board on request. We enjoyed a nice, light dinner in the restaurant as well.

I think I know enough hotels, resorts and so on. Here I found a very good room on the 7th floor, with a good view, a nice terrace, and a complete and delicious breakfast. And what to say about the reception with an attentive and helpful Alex Gonzalez who stood out for not being common in many places we have stayed. For my friends and acquaintances, who know that I do not recommend everywhere and for cheap flattery, I only tell them that it is not necessary to spend more to get to a very well located place that is well attended and to which I hope to return. Reading quite old opinions, it seems that they were somewhere else and DO NOT represent the feelings of this traveler and his family. Do not be influenced by those erroneous comments.