Sunny Beach Apartments

Clean Hotel. We stayed 6th to 13th September. I'd asked for a high up pool view room, which was honoured. We started off in room 518 which was NOT a great experience, the balcony is tiny and has very high caged sides, which makes it feel a little prison cell like On our first night, the Aircon decided to turn itself into an internal full on water feature, with water cascading from the air con vent and down the walls. The engineer fixed it the following morning and all was good......until 2am , when it went full whack pouring in again. We were moved to room 409 at 3am in the morning and had no further problems, this didn't overlook the pool but was actually better for it, much quieter side road view and massive balcony. We were half board... The food..... I can't lie, it was pretty appalling. Breakfast just about passable, you could cobble together something resembling (mildly) an English breakfast, if you were happy to wait 15 minutes while the toaster frightened the bread to almost become toast. Evening meals were really not good, rabbit with it's head still attached, carp (yes carp), little sorta stickleback fish in a paper bag. Not really international cuisine, more eastern European roadkill It was our first time in sunny beach and it's ok, but we wouldn't return to this hotel unfortunately Evening meal, was a massive

I paid for 4 stars but found services of 3 daisies from ultra all I ended up with a mega light all. Initially, I did not understand why the guests gave 7..8 marks and in the description they put good or ok. we arrived around 1 pm, we parked in front of the hotel and there we met a hotel employee who explained to us how the parking situation is. We have several parking lots, the ones next to them are full but you can park on a place for 2 hours (I couldn't leave the car there any longer) with an extra payment of 50 lei or 10euro and after a place is released we call you to park in the back parking lot, I paid 20 leva per night. when he parked in that spot and saw that it didn't ask for his phone number, the husband realized that it was actually a tip because I didn't move the car at all. the room was not ready, you don't go to lunch, you start with dinner, in the end they gave us the keys, another building without an elevator and when we asked for an explanation they shouted that we paid standard and not luxury, no one helped us with luggage and no directions to the room even though I stayed on the 2nd floor with a childafter us. We went out to dinner.. in one of the restaurants the air was off, the water was hot, there was no bar, they had beer and wine in the machines but they didn't fill them. To my question they answered that they could they come with the drinks from the bar at the reception and they are in a plastic cup, otherwise notthey gave, you only had coffee at breakfast in the restaurant.. the rest at the bars that opened at 11, until then that was what you could find at the restaurant. The food is not diversified but it is rated 8 maximum, 3 kinds of fruit: plums, grapefruit and apples, sometimes rotten watermelon. You couldn't find a lemon orgarlic if you need it.the broken, dirty dishes, I had to put the child's cereal in a bowl with shards, unwashed chipped glasses, sticky tables and chairs. The room is ok in size but stuffy and the bathroom is the size of a telephone booth, everything was stained, bed, carpet, tambourine, towels, linen. beetles and large spiders even dragonflies The air was barely visible. About the internet..it doesn't work and that's it. we had a dinner in the a la carte restaurant, the person at the reception didn't want to give more information.. he said clearly.. Mediterranean or Asian although they have 4, they only had 2 open.. little food and the wine even more worse than the one at the bar. animation 0, on the first day they did not clean the room, after that they only changed the baskets and washed the bathroom. so far we have only been to All inclusive but we have found much better services, more diversified meals. You don't have a grilled chicken to give to the child, just sausages and some minced meat that tastes like socks, borscht tomatoes, 2 types of mezel. Vegetables as well, tomatoes, cucumbers and bell peppers, even somein the mornings they didn't have cucumbers. The sweets were the same thing

This hotel was the best All inclusive hotel iv stayed in!!!!!.. in a long time the rooms where well kept and very clean the cleaner was exceptional and very efficient. We had the family room for 6 and was very spacious and enough room for 2 adults 2 teens 3yr old and a 9yr old had there own balcony onto the front ***** full air con 2 shower rooms and toilets. Free safe and plenty of storage. The hotel it self was a 5bstar plus for me the grounds are beautifully kept and very pretty the pool area was very nice and pool was massive never over crowded......plenty of sunbeds........ a nice little kiddies pool and little play area plenty of activities for all ages there is also a kids club the girls where always very friendly and we became very friendly with them all The restaurant was your typical All Inclusive very well presented and plenty to choose from each day, same for the drinks plenty of choice. Also have snacks through out the day too. Pool bar to get your alcoholic/soft drinks all through the day. The entertainment for us was the highlight of the holiday the guys ( boris, paco,stelko guys and the girls where very entertaining had my partner Richard/kids up on stage every night we was there lol and they took part in all the activities throughout the day my kids loved all of the animation team as did we.... and they made our stay very memorable ❤ and we became good friends and will hopefully keep in touch with them all. All in all this hotel is the best hotel iv stayed in as a family and will be booking for next year. It was out first time in Bulgaria and we loved every minute of it......can't wait to come back to sunny beach ⛱ .......Tammy Richard Megan Libby Emily Jensen ❤