Regina Collection Hotel

Regina Collection Hotel Reviews

Regina Collection Hotel

38 Changbaishan Street, Antu, Jilin, ChinaView Hotel Details
Regina Collection Hotel
Regina Collection HotelRegina Collection HotelRegina Collection Hotel
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Regina Collection Hotel Guest Reviews

4.6/5
Very Good
300 review
Verified reviews
Location4.6
Amenities4.6
Service4.5
Cleanliness4.6
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All reviews(300)
Positive reviews(285)
Reviews with photos/video(81)
Delicious breakfast(56)
Friendly front desk staff(50)
Great value for money(25)
Large rooms(12)
Comfortable bed(11)
Well decorated(7)
Delicious buffet(3)
Close to scenic area(3)
Negative reviews(15)
Supawich Jiarakul
Comfy Family Room - 1-Bedroom
Stayed in Dec 2024
Family
8 review
4.2/5
Very Good
Posted on Jan 19, 2025
Delicious korean hotplate and BBQ restaurants nearby in walking distance. Breakfast was delicious too. We got a room on the top floor and the room was a bit cold during winter. Hotel receptionist was helpful for travel information.
kumardhruv
Premium 2-bed Room
Stayed in Dec 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Jan 19, 2025
A very nice hotel with amazing breakfast
MikeyB001
Premium Queen Room
Stayed in Apr 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on May 4, 2024
Beautiful hotel, extremely clean and pleasant, opposite a wonderful wooded park. Thank you to Cream for being so helpful
Response from Property: Thank you for your valuable review. All the staff of Rigina welcome you and your family to stay again. I wish you a happy life and a smooth work.
Guest User
Premium 2-bed Room
Stayed in Dec 2024
Family
7 review
3.7/5
Posted on Jan 20, 2025
The room is clean, the shower is very big, the hotel also has a pick-up service, which is very thoughtful, and there is a refrigerator. The breakfast is a surprise, which is really considerate. The only downside is that it is a bit far from the dining area. It takes 20 minutes to walk there, and it is not convenient to take a taxi. Overall, it is very cost-effective
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Guest User
Premium 2-bed Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 17, 2025
The room was very clean, the breakfast was very good, the hotel was very good @ the front desk warmly welcomed us @ and gave us a small gift @
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Response from Property: 感謝您珍貴的評價,我們會繼續努力,服務好每一位賓客,讓每一位賓客滿意而歸,日吉納全體員工歡迎您再次光臨。祝您生活愉快,工作順利!
Guest User
Premium 2-bed Room
Stayed in Dec 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jan 6, 2025
This hotel stay experience is great! The room is spacious and bright, clean and tidy, and the bedding is comfortable, which made me sleep well all night. The hotel service staff is friendly and enthusiastic. Whether it is checking in or asking about surrounding information, you can get timely and professional help. The breakfast is rich in variety and delicious, which can meet the needs of all tastes.
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Response from Property: Thank you for your valuable evaluation. We will continue to work hard to serve every guest well and make every guest return satisfied. All the staff of Rijina welcome you to visit us again. I wish you a happy life and smooth work!
Aimuxurong
Premium 2-bed Room
Stayed in Nov 2024
Travel with friends
38 review
5.0/5
Outstanding
Posted on Jan 4, 2025
@@Super cost-effective choice! The hotel's breakfast is shared with the next-door Pu Yue, which can be reached through the underground passage. You can also buy tickets for hot springs at the front desk, and the price is very favorable. The hotel is newly opened, and it is very convenient to take a taxi to anywhere. There is a supermarket next to it. The front desk lady is very enthusiastic! She will enthusiastically inform you of scenic spot information and travel information! Here are some photos of Changbai Mountain in winter!
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Response from Property: Thank you for your valuable evaluation. We will continue to work hard to serve every guest well and make every guest return satisfied. All the staff of Rijina welcome you to visit us again. I wish you a happy life and smooth work!
Guest User
Premium 2-bed Room
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 28, 2024
Changbaishan Rijina Hotel is a very good hotel%%, very comfortable to stay%%%. All aspects are very good. Good review [Rose][Rose][Rose]
Original TextTranslated by Google
Response from Property: Thank you for your valuable evaluation. We will continue to work hard to serve every guest well and make every guest return satisfied. All the staff of Rijina welcome you to visit us again. I wish you a happy life and smooth work!
Guest User
Premium 2-bed Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 23, 2024
This time I stayed at the Rijina Boutique Hotel and had a great experience. The room is exquisitely decorated, the facilities are complete and of high quality, and the bedding is soft and comfortable, allowing people to have a good night's sleep. The service staff is warm and thoughtful, from the intimate guidance at check-in to the response to various needs during the stay, they are quick, efficient and smiling. The breakfast buffet is served at the neighboring Pu Yue Hotel. The dishes are rich and delicious, and breakfast is a great choice to start a beautiful day. The surrounding attractions and ~ are highly recommended to all travelers. It is undoubtedly a good choice for accommodation.
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Response from Property: Thank you for your valuable evaluation. We will continue to work hard to serve every guest well and make every guest return satisfied. All the staff of Rijina welcome you to visit us again. I wish you a happy life and smooth work!
Guest User
Premium 2-bed Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 4, 2024
The hotel is clean and quiet. A family of four lives well. The front desk is also very friendly. A very satisfying stay. Changbaishan High-speed Railway Station pick-up service: Very comfortable business car
Original TextTranslated by Google
Response from Property: Thank you for your valuable evaluation. We will continue to work hard to serve every guest well and make every guest return satisfied. All the staff of Rijina welcome you to visit us again. I wish you a happy life and smooth work!
006615
Comfy Family Room
Stayed in Oct 2024
Travel with friends
4 review
3.5/5
Posted on Dec 4, 2024
Before departure, I made a reservation through Trip.com customer service for free pick-up service from the high-speed rail station. I booked a room for 4 adults (breakfast is for 4 adults). However, the pick-up service is only for two adults. I explained it to customer service but was ignored in the end. In the end, it was not received. When someone came to pick him up, he asked the hotel front desk that he had not received the notification. A new hotel opened at the end of 2023. The rooms are neat and hygienic. However, there are no restaurants near the hotel, only convenience stores. You need to take a taxi to eat. The buffet breakfast is served in the hotel next door. It is not far from the Changbai Mountain North District Tourist Distribution Center. Taking a taxi only costs ¥11.
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Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Premium 2-bed Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 13, 2024
Good location, next to the Beauty Pine Park. Good environment. Clean hotel. Not many places to eat nearby. I have to walk a kilometer. I don't mind. Breakfast is served at the Pu Yue Hotel next door. Great
Original TextTranslated by Google
Response from Property: Thank you for your valuable evaluation. We will continue to work hard to serve every guest and make every guest leave with satisfaction. All the staff of Rijina welcome you to visit again. I wish you a happy life and smooth work!
Guest User
Comfy Family Room
Stayed in Sep 2024
Family
5 review
5.0/5
Outstanding
Posted on Oct 3, 2024
I took my parents out for a trip. In order to take care of them, I booked a two-room family room here. The room was very comfortable and warm, and the heating was sufficient. It was a bit cold after rafting, but I felt very comfortable and refreshed in the room. Across the road from the hotel is the Meirensong Park, which is very beautiful. It is convenient for parents who are used to getting up early to exercise and walk, and my parents are very satisfied. After adding WeChat to each other with Xiaoling at the front desk, she has been enthusiastically answering my inquiries about local travel and recommending many attractions. Even during the rest time when she is not on duty, she still replies to messages, which is so touching. She is really dedicated and professional. I also applied for free breakfast for my children. Breakfast is served in the restaurant of the Puyue Hotel next door. The dining environment is comparable to that of a star-rated hotel, which I didn't expect before. I will book here for my family next time.
Original TextTranslated by Google
Response from Property: Thank you for your valuable evaluation. We will continue to work hard to serve every guest and make every guest leave with satisfaction. All the staff of Rijina welcome you to visit again. I wish you a happy life and smooth work!
Guest User
Duplex Suite
Stayed in Aug 2024
Family
8 review
5.0/5
Outstanding
Posted on Sep 25, 2024
It's hard to book a hotel in Changbai Mountain during the Mid-Autumn Festival. The main reason is that there are very few options for a family of three who want to choose a suite. This hotel is generally very good. The loft is very large and it is very close to the scenic area. Overall, it is highly recommended.
Original TextTranslated by Google
Response from Property: Thank you for your valuable evaluation. We will continue to work hard to serve every guest and make every guest leave with satisfaction. All the staff of Rijina welcome you to visit again. I wish you a happy life and smooth work!
Huangjue
Premium 2-bed Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 11, 2024
The room is nice, the facilities are new, the surrounding is very quiet, opposite is the Beauty Pine Park, the hotel staff has a good service attitude, the quality of the breakfast provided by the hotel is also very good, it deserves a thumbs up!
Original TextTranslated by Google
Response from Property: Thank you for your valuable evaluation. We will continue to work hard to serve every guest and make every guest leave with satisfaction. All the staff of Rijina welcome you to visit again. I wish you a happy life and smooth work!