La Casa Carina

We booked a total of three nights. On the first night, we were assigned a room on the basement floor. As soon as we opened the door, we could smell the stench of the toilet drain pipe. The shower head was broken, so we had to close the toilet door all night, otherwise the stench would make it difficult to fall asleep. When we wanted to take a shower on the second night, there was suddenly no hot water. I called to inquire and learned that the water heater was broken. I asked to change rooms but they said they were fully booked and could not change. On the morning of the third day, I continued to complain that there was no hot water in the room, and I couldn't stand not taking a shower for a whole night, so I strongly requested to change rooms and was finally moved to a room on the first floor. The living experience is poor.