Guest User
August 5, 2024
The facilities are old, the air conditioner is broken, I called to urge someone to come and fix it but no one came. I went to the front desk to find someone, and met other tourists who were also communicating that the air conditioner and shower were broken. The front desk service attitude was very poor, and the English level was also poor! The air conditioner stopped every five minutes. Someone came to check it out but didn't explain why. He said he would talk to the manager, and then nothing happened. The shower water was very small, and the elevator made a clattering sound. I thought it was an earthquake, which scared me to death! It does not meet the standards of a star hotel at all! I saw many Chinese tour groups checking in at the lobby of this hotel. I don't want my compatriots to step into the pit, so I rarely come back to comment and give feedback, but this hotel is really rubbish, I must give a bad review!
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