Anonymous User
April 14, 2025
Before going, I saw mixed reviews and was a little worried. But after going, I felt that the package was definitely worth it and it was a hotel I would go to again.
Environment: Although we arrived on a windy day and the tents were blown away, we were still amazed by the hotel on rainy days, especially the hydrangeas in the yard. I loved them so much. The next day when it was sunny, the flowers were even cuter.
Service: It can be felt that the hotel is short-staffed, resulting in not being particularly good at details. However, I especially want to praise the sister who accompanied us to do handicrafts. Although it was windy and rainy outside, the sister's emotional value was enough. Not only did she patiently accompany the children, but she also warmly entertained us. In the afternoon when we couldn't go out to play, we were also very happy in the public area.
Facilities: The design of the hotel is really good, with tents everywhere, beautiful plants, and bamboos all over the mountain. It is also very pleasant to just take a walk in the hotel. It is also suitable for family and friends to sit down and chat.
Hygiene: Overall it is relatively clean and tidy, but there are some shortcomings in details, such as the teapot, dust on the table, incense sticks but no matches. If you book the room at the original price, you may complain.
As for the package, the travel photography and lunch are a bit perfunctory. The travel photography feels like a few photos taken casually. The meal for two is one meat, one vegetable and one soup, which is really not good. It is recommended to cancel or change to other services with better quality, otherwise it will easily affect the experience.
Due to the weather, dinner and lunch were solved at the hotel. The hotel's catering really needs to be improved. I hope it can be better when I come next time!
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