Yushu Yihuanshan Secret Land Suxi Tang Hot Spring Resort Hotel (Anji Shenxi Canyon Drifting Branch) Reviews

Response from Property: Dear guest, we are overjoyed to receive such a wonderful review! Your kind words about the mountain views, our service, and the hospitality of our team mean the world to us. It was our pleasure to cook delicious breakfast and dinner for you. We're also glad you enjoyed the hot springs and the company of our cute puppy. Thank you for recommending our place. We look forward to welcoming you back for another relaxing and memorable stay in the future!

Response from Property: 感謝您入住民宿並分享， 很高興民宿的每一個環節都得到您的認可， 通過您細緻入微的描述， 可以感受到這次旅程給您帶來的幸福感， 這是我們服務者一直追求的， 這也將成為我們繼續努力、不斷進取的動力， 期待下次為您服務！

Response from Property: Thank you so much for your affirmation and love of our resort, we are glad that you have enjoyed the fruit and espresso machines we offer, and we are committed to providing the best experience for every guest. In addition, we are very pleased that you love our well-designed private terrace and hope to make you feel the warmth and comfort of home here.

Response from Property: Thank you for your affirmation and love of our homestay, we are glad that you enjoyed the pleasure of the hot springs and beautiful surroundings. We will continue to work hard to ensure that we provide the best services and facilities to make your stay here a perfect one. We look forward to seeing you next!

Response from Property: Dear guest, your satisfaction is our greatest happiness! Thank you for choosing our B&B and giving us such a warm review. Your affirmation is like warm sunshine, illuminating the path of our efforts. We look forward to having the opportunity to serve you again in the future and make every stay a wonderful memory. I wish you a happy life and all the best!

Response from Property: Thank you very much for your recognition and support of our B&B! We are so happy to see you enjoying every moment here. Your feedback is the driving force for our continuous improvement. We will continue to work hard to provide every guest with a more comfortable and considerate accommodation experience. I hope you can come again in the near future and share more good times with us. I wish you a pleasant journey and lots of happiness!

Response from Property: Thank you for staying at the B&B and sharing. I am glad that every aspect of the B&B has been recognized by you. Through your meticulous description, you can feel the happiness this trip has brought to you. This is what our service providers have always pursued. This will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!

Response from Property: Thank you very much for your love and affirmation of our B&B! It's great to hear that you were satisfied with the location and the comfort of your experience. We have been committed to providing the best stay experience for every guest, and hope you can relax and enjoy your stay here. In order to better serve you and other guests, we will further optimize the facilities and equipment to ensure the cleanliness and comfort of the rooms, and also add more activities and conveniences to allow you to have a pleasant holiday here. Hope you can come again and look forward to meeting you again! I wish you a happy life and happiness every day!

Response from Property: Thank you very much for your detailed feedback. We are very sorry and disappointed with your stay experience at the B&B. First of all, we are deeply sorry for the hygiene issues you mentioned. This is clearly not up to our usual cleaning standards. We understand that this has caused inconvenience and distress to you and your family, and this is absolutely undesirable. We will immediately conduct a thorough investigation and train and supervise relevant personnel to ensure that this type of problem does not happen again. Regarding the dust problem on the electric fan, we admit that this was an oversight on our part during the room tidying and cleaning process. We understand the impact this has had on the comfort and satisfaction of your family's trip and we're deeply sorry. We have reported this situation to the cleaning team and will step up inspection and cleaning of the room details. Regarding our service, we are delighted to receive your recognition. Our service staff have always been committed to providing guests with warm and thoughtful service, which is also the purpose of our B&B. We will continue to maintain and improve our service quality so that every guest can feel the warmth of home. As for the relationship between price and proximity to attractions you mentioned, we understand your views. However, we always believe that the value of a B&B lies not only in its location, but also in the services, facilities and environment we provide. We will continue to work hard to improve these aspects to match our pricing. Finally, for outside seat issues, we will repair and replace them as quickly as possible to ensure they are both beautiful and comfortable. At the same time, we also welcome you to give us any comments and suggestions at any time to help us continue to improve and improve. Once again, we sincerely apologize for your disappointment and thank you for your understanding and support. We look forward to having the opportunity to serve you again in the future and let you experience the true charm of our B&B.

Response from Property: We're very sorry to hear that your stay was unsatisfactory. We sincerely appreciate your feedback about our B&B. We will take your concerns seriously and take further actions to improve the user experience. First of all, regarding the parking issue, we have temporarily set up on-street parking spaces. We didn't know that having you parked in the on-street parking space would make you so angry because as far as we know, your car is not parked in the on-street parking space. It was scratched, but no matter what, it is our dereliction of duty, and I would like to say sorry to you again. Secondly, regarding the mosquito problem, we have taken anti-mosquito measures in the room before you check in. The room is also equipped with electric mosquito liquid. Although we are fully prepared, it is still inevitable for children to be bitten. I apologize to you again. Finally, regarding the merchant you are accusing of false propaganda, the platform has always had zero tolerance for false propaganda. Each store will be inspected and audited on the spot. The existence of the landscape picture shows that it is real and not false at all. If you accuse the merchant of false propaganda, please contact us. Come up with real evidence. As for whether the observation deck really exists, you will know the answer by reading the reviews of other customers. Regarding charging piles, the hotel facilities have indicated that this facility exists and can be used normally. Because the call you made is a virtual phone number on the platform, you cannot call back or display which customer you are. We have reported this issue to the platform. Thank you for your feedback. We will take every guest's opinion seriously and strive to provide you with a better homestay experience. We look forward to your visit again and wish you a happy life!

Response from Property: We're very sorry to hear that your stay was unsatisfactory. We sincerely appreciate your feedback about our B&B. We will take your concerns seriously and take further actions to improve the user experience. First of all, regarding the parking issue, as our parking lot is being expanded, the parking lot has been temporarily closed and temporary on-street parking has been established. We didn't know that asking you to park in the on-street parking space would make you so angry because from what we understand Your car was not scratched because it was parked in a parking space on the roadside, but no matter what, it was our negligence and we would like to say sorry to you again. A new and larger parking lot will be available in two days to ensure your parking experience is even more comfortable. Secondly, regarding the mosquito problem, we have taken anti-mosquito measures in the room before you check in. Because our B&B is adjacent to the river rafting (rafting) and faces the mountains and forests, there may be mosquitoes accompanying the beautiful scenery, but Isn’t this the best evidence that we are in nature? Finally, regarding the surrounding B&Bs, because Anji is a tourist city, there are many B&Bs, including those around us. We will strengthen the description of the property information in the future so that guests can fully understand the situation before booking, and we will also provide more surrounding B&Bs. Travel advice and services, I hope you can have a better experience next time you stay. Thank you again for your feedback. We will take every guest's opinion seriously and strive to provide you with a better homestay experience. We look forward to your visit again and wish you a happy life!

Response from Property: Thank you very much for your enthusiastic review of our B&B! We are glad that you enjoyed your time with us and felt our attentive service. Your praise is very encouraging to us, and it also strengthens our determination to provide quality service. We look forward to your next visit and let us create more beautiful memories together! !

Response from Property: Thank you very much for your enthusiastic review of our B&B! We are glad that you enjoyed your time with us and felt our attentive service. Your praise is very encouraging to us, and it also strengthens our determination to provide quality service. We look forward to your next visit and let us create more beautiful memories together!

Response from Property: Thank you very much for your praise and affirmation of our homestay! We are very happy that you had a pleasant time during your stay. Your satisfaction is our greatest motivation. In order to further enhance your check-in experience, we will actively improve and maintain the hotel's hardware facilities to ensure that they are always in good condition, so that you can continue to enjoy great facilities when you stay next time. At the same time, we will continue to train and motivate our employees to ensure they are smiling, welcoming and providing better service. We will also keep the meals clean and delicious, so that you can feel the warmth and comfort of home in every meal. In addition, we noticed that you mentioned the experience of playing in the water in summer, and we will consider adding more summer water activities to enrich your play options in the homestay; at the same time, in winter, we will provide you with special discounts for hot springs, Let you enjoy warmth and relaxation even in the cold winter. welcome next time