The store is relatively new, and the ladies at the front desk are very enthusiastic and will take the initiative to say hello. The lobby is neat and clean. The family room booked is a small suite with two bathrooms. The accessories are relatively modern. I haven’t stayed at Hanting for a long time, and I was not disappointed with my choice this time. Hanting has always kept pace with the times, and I can trust the old chain.
I have stayed at this hotel three or four times on business trips before, and I am very satisfied, but this time I really feel too bad.
The minimum temperature was 5 degrees above zero tonight. I returned to the hotel at night. The air conditioner was set at 26 degrees and it was blowing for two hours. The indoor temperature kept showing 22 degrees, but I felt that it was 10 degrees and it was freezing to death.
Call the front desk to ask if the air conditioner is broken
The front desk said that because most customers today report heat to them, they changed the air conditioner from hot air to cold air
I said where did you show it? Notify all customers?
The front desk said no, because there was a customer response, so we took into account the customer's feelings, from hot air to cold air.
I said, do you have a document regulation for adjusting the indoor air conditioner to blow cold or hot air according to the outdoor temperature, or according to customer feedback?
The front desk said no, the customer reported the heat, and we adjusted the cold wind.
I said that I will now report that the air conditioner is cold, please adjust the hot air back
The front desk said that the minority obeys the majority. ? ? ? ? ?
So I asked her how many more?
The front desk said five or six.
I asked her which of the five or six are? Are you still living now? Can you coordinate? Because they reported that the air conditioner was hot at 24 or 5 degrees at noon, and they don’t necessarily feel that the air conditioner is hot now, because now it’s seven or eight degrees.
The front desk said it was not good. ? ? ?
Say give me a quilt. ? ? ? ?
Say to change me to a sunny room. ? ? ? ? ?
I said that if the hotel insists on air conditioning cold air, then I can't stand this living environment at all now, and I don't want to change the hotel. Please coordinate a heater for me. I don't turn on the air conditioner anymore. Otherwise, I will call 12315 to complain now, I have a cold, tomorrow aggravated I will go to the hospital, please bear my medical expenses.
Anyway, reply to me and ask the leader for feedback
Then it took ten minutes to say that the leader agreed to change the hot air, let me wait for half an hour
Then ten minutes later, a service staff knocked on the door and sent me a radiator. I asked if I could turn on the air conditioner at night?
The service staff said I was a service staff, I don't know.
I said you guys would get the heat back in the evening?
The service staff said I was a service staff, I don't know.
Well, I understand that they still stick to the cold wind and can't turn on the air conditioner at night.
Anyway, I will never live in the future, this toss
If there is customer feedback in the middle of the night, change to cold air, then I turn on the air conditioner and freeze. I guess I think I am not in good health. It is sunny. How can I blame the hotel?
Recently, I stayed at Hanting Hotel on a business trip. The overall experience is very satisfactory. I must come to praise it!
Convenient location, worry-free travel, you can hit Didi when you go out, there is a shared tram next to the hotel, and the location of the hotel is very intimate. Going left is a supermarket, and there is a special donkey meat restaurant opposite the hotel. The room was clean and tidy, and the stay was comfortable. The room is also larger than other Hanting rooms, the bedding is clean and tidy, and the bathroom is cleaned spotlessly. The equipment is also relatively new and complete, and it is very convenient to open and close with one button. Hanting's hygiene standards have always been very reliable, so the slogan will have a love of cleanliness and live in Hanting! The service is warm and intimate and the efficiency is super high. The front desk staff was warm, the check-in and check-out were very fast, and they also asked if they needed help. The Wi-Fi signal in the room is strong, which is a boon for people who need office work. The surrounding environment is also very good, no noise and air pollution.
In short, this Hanting is definitely a high-quality choice for business trips and short trips, and will continue to stay next time! Recommend to friends who are pursuing cost-effectiveness and quality!
New, clean hotel. Very nice staff. We faced a small problem, but it was solved quickly in a very kind and professional way by the friendly ladies at the reception. They also offer very nice and.affordable coffee and the breakfast has a lot of options.
The rooms clean and spacious and offer everything you need. We will stay again here at our next trip to Suzhou. Well done Hunting hotel!
Come to Suzhou for business trips, the hotel is in a prosperous location, the nearby shopping mall is convenient for shopping, the room is clean and tidy and comfortable, it is a good choice for business trips.
Outstanding
368 reviews
9.4/10
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PHP 1,351
per night
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9.4/10
Outstanding
GGuest UserI have stayed at this hotel three or four times on business trips before, and I am very satisfied, but this time I really feel too bad.
The minimum temperature was 5 degrees above zero tonight. I returned to the hotel at night. The air conditioner was set at 26 degrees and it was blowing for two hours. The indoor temperature kept showing 22 degrees, but I felt that it was 10 degrees and it was freezing to death.
Call the front desk to ask if the air conditioner is broken
The front desk said that because most customers today report heat to them, they changed the air conditioner from hot air to cold air
I said where did you show it? Notify all customers?
The front desk said no, because there was a customer response, so we took into account the customer's feelings, from hot air to cold air.
I said, do you have a document regulation for adjusting the indoor air conditioner to blow cold or hot air according to the outdoor temperature, or according to customer feedback?
The front desk said no, the customer reported the heat, and we adjusted the cold wind.
I said that I will now report that the air conditioner is cold, please adjust the hot air back
The front desk said that the minority obeys the majority. ? ? ? ? ?
So I asked her how many more?
The front desk said five or six.
I asked her which of the five or six are? Are you still living now? Can you coordinate? Because they reported that the air conditioner was hot at 24 or 5 degrees at noon, and they don’t necessarily feel that the air conditioner is hot now, because now it’s seven or eight degrees.
The front desk said it was not good. ? ? ?
Say give me a quilt. ? ? ? ?
Say to change me to a sunny room. ? ? ? ? ?
I said that if the hotel insists on air conditioning cold air, then I can't stand this living environment at all now, and I don't want to change the hotel. Please coordinate a heater for me. I don't turn on the air conditioner anymore. Otherwise, I will call 12315 to complain now, I have a cold, tomorrow aggravated I will go to the hospital, please bear my medical expenses.
Anyway, reply to me and ask the leader for feedback
Then it took ten minutes to say that the leader agreed to change the hot air, let me wait for half an hour
Then ten minutes later, a service staff knocked on the door and sent me a radiator. I asked if I could turn on the air conditioner at night?
The service staff said I was a service staff, I don't know.
I said you guys would get the heat back in the evening?
The service staff said I was a service staff, I don't know.
Well, I understand that they still stick to the cold wind and can't turn on the air conditioner at night.
Anyway, I will never live in the future, this toss
If there is customer feedback in the middle of the night, change to cold air, then I turn on the air conditioner and freeze. I guess I think I am not in good health. It is sunny. How can I blame the hotel?
__WeChat45012****There is one thing to say, the quality of the hotel front desk service is particularly good, guiding the handling of the membership to increase a lot of added value, and the renewal also saves nearly 30 % room rate. Auntie cleaned very clean. The breakfast is rich in variety, which is unexpected.
MM57720****Free parking in front of the store! There are so many restaurants! Especially the big canteen, it's really good and cheap! The front desk service is too warm, and the natural smile is very comfortable! There will be a period later 🙏
GGuest UserCome to Suzhou for business trips, the hotel is in a prosperous location, the nearby shopping mall is convenient for shopping, the room is clean and tidy and comfortable, it is a good choice for business trips.
11026LM-Recently, I stayed at Hanting Hotel on a business trip. The overall experience is very satisfactory. I must come to praise it!
Convenient location, worry-free travel, you can hit Didi when you go out, there is a shared tram next to the hotel, and the location of the hotel is very intimate. Going left is a supermarket, and there is a special donkey meat restaurant opposite the hotel. The room was clean and tidy, and the stay was comfortable. The room is also larger than other Hanting rooms, the bedding is clean and tidy, and the bathroom is cleaned spotlessly. The equipment is also relatively new and complete, and it is very convenient to open and close with one button. Hanting's hygiene standards have always been very reliable, so the slogan will have a love of cleanliness and live in Hanting! The service is warm and intimate and the efficiency is super high. The front desk staff was warm, the check-in and check-out were very fast, and they also asked if they needed help. The Wi-Fi signal in the room is strong, which is a boon for people who need office work. The surrounding environment is also very good, no noise and air pollution.
In short, this Hanting is definitely a high-quality choice for business trips and short trips, and will continue to stay next time! Recommend to friends who are pursuing cost-effectiveness and quality!
GGuest UserNew, clean hotel. Very nice staff. We faced a small problem, but it was solved quickly in a very kind and professional way by the friendly ladies at the reception. They also offer very nice and.affordable coffee and the breakfast has a lot of options.
The rooms clean and spacious and offer everything you need. We will stay again here at our next trip to Suzhou. Well done Hunting hotel!
GGuest UserThe store is relatively new, and the ladies at the front desk are very enthusiastic and will take the initiative to say hello. The lobby is neat and clean. The family room booked is a small suite with two bathrooms. The accessories are relatively modern. I haven’t stayed at Hanting for a long time, and I was not disappointed with my choice this time. Hanting has always kept pace with the times, and I can trust the old chain.
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