Extended Stay America Suites - Anchorage - Downtown

The website said they provide shuttles to the airport, they do not. they advised me that they haven’t done that since 2012. Breakfast was a cup coffee, tea, chocolate, and a cereal bar. The floor in the room was not clean there was hair everywhere everywhere. 

Checked in after having problem finding a parking place. Room was ok with two double beds, TV, and small refrigerator. We did not use the shower. The beds and pillows were comfortable. Breakfast consisted of breakfast bars, prepackaged muffins, and coffee. Very slim pickings for the price they charged for the room. Hotel carpeting was rather worn and needed cleaning.

We checked in at midnight after a late flight arrival. This was the only hotel I could find available & now I see why. Do not stay here!! It’s dirty, gross, and in a bad area. Our room was small, dark & dingy & one of the bedspreads had a warm, liquid on it. There were stains on the carpet & it was sticky to walk on. The bathroom was dirty & had ratty towels. I was actually afraid to go to sleep. The “complimentary” breakfast consisted of hard, expired muffins & coffee. There were several people walking around with ankle monitors on with their parole officers. Seemed the hotel has a contract with the correctional facility next door. Some may have been there for their conjugal visits. Not the place we wanted to be with our teenage sons. We paid an astronomical amount to stay for one night…they sure know how to gouge the tourists. When checking out, the outside doors to come in were locked. I asked why & was told that it was for the safety of the customers. Mind you that most of their customers come from the contract they have with the correctional facility & shelters near. Scary for the tourists & cruise passengers (many elderly) that get tricked into booking this place from their deceiving website. I would NEVER stay here again. We could not wait to get out of there. My parents came to pick us up & we told them not to get out the car because the area was so bad. Run as fast as you can from this place.

This place is a dump. No pool. Surrounded by homeless. We were afraid to walk to the car. Bathrooms were dirty. Just totally scuzzy. Would never stay here again. This is the kind of hotel that homeless people live in. If that doesn’t tell you what kind of place this is, then maybe you won’t mind. The “breakfast” is granola bars and muffins. “Grab and go.”

Room was very cold. Need more outlets near bed to charge electronic devices. Traffic noise from street was loud. Bathroom could use a remolding. Staff was friendly. Breakfast was sad, no orange juice or bagels.