Residence Inn at Anaheim Resort/Convention Center

We were headed to Disneyland for 3 days. We had a great location. Very nice suite and it was nice to have a full kitchen. Pool and spa were great. Yummy complimentary breakfast. We will definitely will be staying here again

Location is very close to Disneyland which is perfect, about 7-10 minute walk. It is hard to see the actual hotel because of the surrounding tall buildings but the small entrance is right next to Coffee Bean and Tea Leaf. We are a family of 6 with 16,7,8 and 3 year old kids. We were given a corner room, 2 queen bed suite. Room location is not ideal, we have a view of the hotel’s HVAC system. I think the suite is quite small but it does not matter to us since we didn’t book to stay at the hotel but to spend in Disneyland. I have one complaint about the room: the charging station (one) by the night stand was not working, as well as the reading light on one of the beds. This is personally important to me as I need to charge my phone at the end of the day and I need it close to my bed for easy access. The bathroom is clean. Spacious stand in shower. Great water pressure and temperature. Spacious bathroom vanity with large LED mirror. Towels are enough. Toiletries are complete. Room kitchen is complete with a spacious fridge. Room sofa is ok, not the most comfortable but it is not a deal breaker for me. The sofa can turn into a bed but we didn’t use it. One large tv in the living area and one large tv in the bedroom. I think the closet size is decent, has limited number of hangers. Hotel lobby and dining area is clean and well maintained. Staff is friendly, courteous and professional. Free buffet breakfast when I booked, it was good- depending on the day, they offered scrambled eggs, sausage, Canadian bacon, tater tots, fried potatoes, grapes and honeydew, different flavored yogurt, make-your-own-Mickey-waffles, bagels. They have all the condiments and all kinds of drinks. You can order food from your room from outside places (room service) but the choices are limited and of course more expensive; we used DoorDash instead as the price is about the same, if not, cheaper and the choices are endless and it was delivered right to our room anyway. Check in and check out process is quick and smooth. I’d say our stay was comfortable and enjoyable for the most part!

I cannot say enough good things about our experience at this hotel, and it’s all thanks to one extraordinary manager/supervisor, Carlos, who truly went above and beyond for our family — not just once, but consistently. We continuously choose to return to this hotel specifically because of the spacious (and separated) rooms (ideal when traveling with a child), the pool/splash pad, the walking distance to Disneyland, and of course, Carlos. During a previous visit, he made such a lasting impression with his exceptional service and genuine care that we knew we were in the best hands. And once again, he did not disappoint. A full week before our arrival, Carlos took the time to speak with me over the phone to ease my anxious mom brain. I had so many questions about the room, logistics, and traveling with a toddler — and he patiently answered each one, offering real solutions and kind reassurance. His support before we even checked in was above and beyond. When we arrived and weren’t fully happy with the room we received, Carlos immediately made things right. He truly listened and helped us find a more comfortable option without hesitation. Later, when I was by myself trying to handle luggage and wrangle my toddler, Carlos personally stepped in to assist — something I’ll never forget. It wasn’t just service — it was heart. As Disneyland Magic Key passholders, we stay in the area often — and it’s because of Carlos that this hotel will continue to be our go-to. His kindness, attention to detail, and sincere care for guests are unmatched. Thanks to him, my daughter had a magical Disney trip, and I felt completely supported every step of the way. We will continue going back to this hotel because of its amenities, and because of Carlos. Thank you again, Carlos!

We were SO happy with the location of this hotel for our sports tournament at the Anaheim convention center and for the Disney parks. We loved the rooftop pool for relaxing between competition rounds. I was on a knee scooter, so I appreciated having a disability access room with ample space and a good shower with a flat surface to enter it. Lobby and breakfast areas were good and spacious. As for the not so great parts, the room design was good, but it was showing a bit of age. We had two separate reservations for this room that set the every-other-day cleaning schedule off, so I specially requested an adjustment to keep to having a clean room every other day, but it didn't happen. The light and the fan over the stove did not work. The garbage disposal didn't work, so the sink would get clogged even when we tried to keep most food out of it. The pull out couch was very noisy and squeaky just with normal rolling over.