Guest User
April 30, 2023
The only thing this hotel has going for them is their location. It is very close to Disneyland. However, it is a motel spent almost $600 for two rooms for one night the day of my check in I received a call telling me that they had had a glitch in their booking system and we’re going to put me in a sister hotel further away I said that was unacceptable and I was transferred to someone else who then said it was just a courtesy call to see if I would be willing to move that is not how the first phone call went, when we arrived I had to do a lengthy check-in, which took way too long. I had asked for connecting rooms and instead got rooms on the opposite side of the hotel. Their parking is $29 which is ridiculous and you are obligated to give your keys to the valet, the beds are lumpy their pillows are hard lumps and my room had a mini fridge that made very loud noises all day and all night. This is not what you expect from a hotel that supposedly has great reviews to top it off when I called to ask for one hour extension to my check out, I was told that was impossible and that if I stayed, I would be charged an entire night stay. In all honesty I don’t think I’ll ever be back to this hotel even though I frequently visit Disneyland, there are many other better options.