Anonymous User
February 12, 2025
The satisfaction of this stay is 5 points for the following reasons:
1. Due to different prices on third-party platforms, I booked a king-size bed room (with sofa bed) for 3 nights on different platforms, BACK TO BACK. The hotel required me to check in and check out at the front desk every day, otherwise the key could not open the door, which increased my inconvenience and wasted time
2. I booked the hotel a long time in advance, and the price was very expensive, close to 💲300/night, excluding breakfast, but the price dropped after I actually arrived at the hotel, but I could no longer cancel and rebook, and the price difference could not be processed.
3. When the hotel porter saw me carrying more than 19 pieces of luggage with my child, he stood there woodenly, without any intention of helping.
4. The hotel informed that for the sake of "environmental protection", the house would be cleaned every other day, but the accommodation fee we paid did not change at all, which is unfair.
5. The only advantage of the hotel is that it is a short walking distance from the Disney park, but there are closer options than here. The COUNTRYYARD next to it has a water park, and BEST WESTERN is closer.
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