Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.2
Amenities8.0
Service8.0
Cleanliness8.1
TW2024
Souterrain Twin Room
Stayed in Dec 2024
Couple
50 review
10/10
Outstanding
Posted on Jan 13, 2025
Thanks for the upgrade and early check-in. The room is so beautiful with a coffee machine (coffee was the reason why we booked). A few months ago we stayed in a hotel in Zurich having a coffee machine and it cost a lot more.
Nice to receive their email so we know how to arrive by Tram #2 and depart by Airport Express Bus 397.
Rooms has a small corner where they set the coffee table, 4 towels, 4 pillows. After we finished their coffee capsules, we took boiling water from that coffee machine to make our own tea.
Heater and hot shower work. Lighting in room is good. Room is a a bit dated but is still in good condition. Great services from Front Desk staff and Housekeeping staff.
6/11
Galaxia_
Souterrain Twin Room
Stayed in Dec 2024
Family
14 review
8.0/10
Very Good
Posted on Jan 17, 2025
The hotel is very close to the Van Gogh Museum and feels very clean and good in every way. But it's a bit crowded for two people, and it's inconvenient if you have a lot of luggage, but the heating is sufficient and very warm.
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Wing Man
Standard Double Room
Stayed in Mar 2024
Couple
1 review
6.0/10
Posted on Apr 13, 2024
There are no refrigerators, slippers, or toothbrushes in the room. It is very inconvenient to have to wait until reception to reheat food and drink. But the staff is kind and willing to help. You can get there by taking the airport bus 307. The picture shows the drop-off location.