Top 5-Star Hotels in Amman

We booked this hotel for a nice and relaxing stay for our last night in Amman and it was totally worth it. After the security at the front we felt that all the staff we encountered went above and beyond. A quirky thing about the check in was that they asked us to write down our names and one thing we liked - I wrote cheese and my wife wrote comfy pillows and when we got back to our room from our sightseeing in Amman there was a cheese platter and a very comfy pillow for my wife. We spent a lot of time at the pool on the large day beds. We also spent some time in the spa area where you can use the Jacuzzis and steam rooms. They also have some very nice large showers in the spa change rooms. The hotel's gym has some nice new equipment too. The rooms were nicely appointed with very comfy beds, sound proofing, hidden closets, a cool mini fridge drawer, technology connections and a TV that you can cast to amongst several other features. We had a great night's rest here. The food at the hotel is pretty good and there are lots of healthy options. We enjoyed the lentil soup that was served with a literal mountain of bread choices for room service. We also found lots of good options at breakfast including detox waters, all kinds of juices, a good hot selection of buffet items and everything in between. This was an excellent stay and we would recommend it if you're looking to splurge!

The hardware and software of the room are basically worthy of the price, and I am quite satisfied.

Didn't say that the landmark building in Amman does not recommend the atrium room (the first time I do n’t know what the atrium room is). There are no windows and the door cannot be opened. Behind the door is a patio. The internet speed is really not good. The food in a restaurant in the hotel is so ordinary that it is not recommended to eat, but the view of that restaurant is very good, the others are all standard 5 star hotels.

The overall hotel is better, it may be the local tourist season, the hotel has fewer guests and is relatively deserted. Breakfast is OK, buffet style is varied. Since we are a business trip for two people, the room is a twin room, the space is not big, the bed is quite small, it looks very crowded, everything else is OK!

The highest tower hotel is really good to enjoy the night view, but there is no comfortable Dubai. The hotel can also have a good atmosphere in the bar upstairs. There are fast food and pedestrian streets in the mall.

It was incredible service and a real good experience not any single bad thing

Unfortunately, the AC wasn't working in the hotel and the temperature in the room was close to 30 degrees. Management said they were unable to turn on the AC because it's ”not that time of year”. Other than that, the rooms are good and the staff are friendly. Good location but would look elsewhere next time.

We recently had an extremely disappointing experience at the entrance reception. We’re there to dine at the lounge inside the hotel, but the staff at the entrance refused to let us in. The individual at the entrance was not only unhelpful but also incredibly arrogant in their manner. When I requested to speak with a manager to clarify the situation, the reception staff outright refused to involve the manager through a call. Throughout the entire encounter, there was no apology or attempt to address the issue in a courteous manner. Such unprofessional behavior is unacceptable for a lounge that prides itself on hospitality. I expected a higher standard of service and am deeply disappointed by the lack of respect and professionalism shown. This experience has certainly tarnished my perception of hotel, and I will not be returning or recommending it to others.

The hotel is in a good location, modern, clean and very large. The staff is not well trained for a 5-star hotel! Error also when paying in the pool if someone orders something, because in the menu there are different prices and when the bill comes different prices ! There is also a car Valet but there is no way the guest can park his car.

The hotel is not bad for organizing. If you come to Amman, you can check in. This time is for a business visit. The hotel is near the center. It is convenient to buy and eat. The company is very close to the company.