Guest User
May 29, 2025
We travelled with TUI to this hotel for two weeks with another couple. Firstly, the welcome at reception when we arrived was lovely, met by a lovely lady who was really helpful and although our room was not ready we were given our bands so we could have lunch and a drink. When we got our room, 336 and our friends, 337, it was large, very clean, very modern and had the largest balcony ever!!! A lounge with sofa which converted to a double bed if needed, complete with kitchen, microwave, hob, fridge and coffee machine, fully equipped and then a double bedroom, modern bathroom. Not many hangers so take some with you. Both rooms had doors onto the balcony and we had lovely views over the biggest pool ever!! The cleanliness continued throughout the hotels general area, bars, restaurants, poolside, etc. The cleaners have to have a special mention, so much glass but never saw a fingerprint!! The pool is immense, very clean and the surrounding gardens are really lovely and well kept. Never had to reserve a sunbed in the whole two weeks, always available even when we'd had a walk into town and beach we could choose beds at midday. It was getting a bit busier towards the end of our holiday but there were still beds free. The toilets are continually cleaned and the poolside bar was quick and efficient. The blue restaurant was for adults and was lovely and spacious, never felt like we were sat on top of anyone. Always had to give your room number and were then seated by the staff at a clean and set table which sometimes meant it took a few minutes to get in but no more than that. The food was very good and all were extremely well presented, lots of lovely salads, always had meat and fish being grilled along with other fish and meat dishes, rice, potatoes, chips, pasta, veg etc. Always 2 soups to chose from and the desserts and fruit were lovely. Never picked up a dirty plate and the cutlery was exceptionally shinny and clean. Beer, wine and soft drinks as well as water were available. Breakfast had everything you could wish for and more and again well set out. In all of our two weeks, every member of staff we encountered were lovely, helpful, friendly and polite from the cleaners, bar staff, reception and the entertainment team, who did their best throughout the day to provide activities around the pool. Entertainment every night around the pool, although our first week was cool on an evening so we stayed inside in the downstairs bar, although the only downside to this was that when the room was full it was really noisy and echoey because of the hard surfaces as there were no soft furnishings in the room. We're not too bothered about evening entertainment so it's not a big deal on our holidays. If I had to be very picky, I thought the bed and pillows were a bit uncomfortable although the others found them to be o.k., and also the towels could be larger and a bit softer and fluffier. The free hotel bus runs numerous times throughout the day