Sonesta ES Suites Atlanta Alpharetta North Point Mall Guest Reviews
3.8/5
Good
107 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.8
Service3.8
Cleanliness3.8
Filter by:
Sort by:
All reviews(107)
Positive reviews(5)
Reviews with photos/video(3)
Negative reviews(3)
Travelers Wonderland
King Studio Suite With Sofa Bed
Stayed in Jul 2024
Family
7 review
3.0/5
Posted on Sep 16, 2024
I had visitation with my kids here and we ended up having to leave because it was kind of ghetto. There was no basketball hoop even on the basketball goal.
Guest User
King Studio Suite With Sofa Bed
Stayed in Aug 2023
Family
3 review
5.0/5
Outstanding
Posted on Sep 13, 2023
This hotel is next door to the mall and very close to the Ameris bank amphitheater! Great location!
ETSing
Studio Suite, 1 King Bed with Sofa Bed, Accessible (Mobility Tub)
Stayed in Aug 2023
Couples
58 review
4.7/5
Amazing
Posted on Sep 3, 2023
Good breakfast and easy check in. Price is cheap for this type of condo.
Guest User
Suite, Multiple Beds (Two Bedroom Two Kings)
Stayed in Oct 2023
Family
10 review
2.7/5
Posted on Nov 17, 2023
There is nothing worse than this one. Because it was inconvenient to move to the hotel with the dozen or so boxes of luggage that arrived by sea. I left after waiting for the house to be completed, so I have been reluctant to live here for more than a month. Sister Hei took the opportunity. Just looking for trouble! The waiter said that she would take away the garbage when she saw it, and she saw that other rooms also had their own garbage at the door. Sister Hei knocked on the door one day, opened the door, and criticized us for doing something wrong. She was just looking for trouble, and she didn't know. What happened to the previous Asians who kept causing trouble for us? My kind-hearted husband apologized every time, which made me hurt internally😅
Original TextTranslated by Google
Guest User
Suite, Multiple Beds (Two Bedroom Two Kings)
Stayed in Sep 2023
Family
10 review
3.7/5
Posted on Nov 9, 2023
I have been living here for a month, and later I found out that they only clean it every 7 days. Even if you go to the front desk and say you are willing to pay for additional cleaning, it will not work. They are really lazy, or because they have no KPI! In short, everything must be according to their hotel's system, there is no room for negotiation!
Apart from cleaning, everything else is great! By the way, the breakfast is relatively simple and average! But it’s not bad to have.