Hotels near Zugo, Almaty

It was a beautiful hotel. The front desk staff who checked me in were very friendly, and the people who helped me with my luggage were also kind. The rooms were clean and the hot water and water pressure were excellent. It was very good.

Excellent location, first class service at this well established hotel, with a long tradition formerly managed by the hero who in his younger years put the victory flag over Reichstag in Berlin. This hotel is modern renovated and decorated to s high standard, esthetically and technically. Heating works like a clock, andvroom have s balcony with nice views, with no traffic noise. Nice breakfast too There are Whoosh Jet and Yandex scooters, cable car, parks, pedestrian street, subway all within walking distance.

Location is good and around there have many restaurants. The room is big and clean. Opposite side there is an exchange which is very convenient. In here, many thanks to the Reservation manager, KAIRAT, he is very kind and helpful. He helped us to arrange the multi days tour. The tour was very good. Another thing is, we have overbooked one more night after the tour and he helped us to cancel it without any additional charges.

The room was not cleaned; no drinking water was provided (drinking water for the next day). I have stayed in this hotel many times, and this time it feels much worse than before.

The hotel is located in the city center. It is convenient to take a taxi to various attractions. There is a bus stop downstairs, but I haven't taken it. There is a subway station, which is a little further away! The hotel reception is on the 17th floor. There is a restaurant on the rooftop. Breakfast is also served here. The view is excellent and you can see the city scenery of Almaty. The receptionist can speak English, is polite and friendly; the hotel room is quite large, the decoration is relatively new, and it is relatively modern, suitable for business travel!

Subject: Excellent Location, but Overpriced and Outdated Rooms I stayed at Hotel Kazakhstan in Almaty for more than 10 days, drawn initially by its prime location. The hotel’s location is indeed its biggest strength—bang on the main road with excellent accessibility to various parts of the city, making it convenient for travelers. The property itself is a heritage hotel, and while it has its charm, the overall experience was mixed. The hotel is quite old, though the upkeep and concierge services were commendable. However, the parking facility was a major issue. During snowfall, it became extremely messy, and entering the hotel was quite challenging. Regarding the rooms, my experience varied throughout the stay: • The initial superior room booked online was decent, offering good space and facilities. • The “supreme premium superior” room I opted for later was disappointing—it was smaller, with a worse layout and fewer amenities than the superior room, which was surprising and frustrating. • For the last three days, I upgraded to a junior suite. While it offered more space, the layout and overall upkeep of the room felt outdated, leaving much to be desired. A consistent issue across all three rooms was the drainage system in the washrooms, which was poorly maintained and created unnecessary inconvenience. The breakfast provided as part of the stay had a wide selection and was good. However, the menu did not change for all nine days, which became monotonous for a longer stay. Room dining, though available, could be significantly improved in terms of quality and variety. Overall, while the location of Hotel Kazakhstan is unbeatable and perfect for those who want to stay in the heart of the city, the property feels overpriced given the outdated facilities and lack of variety in services. I would only recommend it to travelers with a good budget who prioritize location and heritage charm over modern amenities.

Miss Dana at the concierge is very helpful as my hubby was not feeling well and need to go to A&E. She told us that the hospital does not open 24hrs. She said she will call an ambulance for us. As we do not speak their native language, she was kind to arrange everything for us and told us to wait in our room. When the Medics came, Mr Anton at the concierge was in the midnight shift, he came up to us and was so kind to gave his mobile number in case we have problems at the hospital and to call him at anytime. We sincerely appreciate Miss Dana and Mr Anton for their impeccable service and kindness.

The hardware and software decorations are good. The only thing that would be perfect is a painting on the sofa background! It is in the same building as ibsi. Turn right after the elevator. It has good business. I checked in at 4 pm. The front desk and floor service may not communicate well. I stayed for one night and experienced the floor service staff knocking on the door twice. It seems that they don't know that someone has checked in and delayed check-out. Maybe it's an individual case. The water is in the corridor and you need to go out to get water to drink.

My stay at MuTu hotel was absolutely fantastic! The interior design is modern yet cozy with beautiful attention to detail. The living space features comfortable purple sofas and elegant sheer curtains that let in plenty of natural light. The dining area is stunning with a large dining table, stylish chairs, and thoughtful plant decorations that add a touch of nature indoors. What really impressed me was the kitchen - it has gorgeous colorful mosaic tile backsplash that gives a vibrant personality to the space, contrasting beautifully with the two-tone cabinetry (dark and wood finish). Everything was immaculately clean and well-organized. The staircase area with its contrasting dark and white railings shows the careful design elements throughout the property. The light pink/beige walls create a warm, welcoming atmosphere throughout. The owner is an incredibly kind Chinese gentleman who goes above and beyond to assist guests with anything they might need. His hospitality made the stay even more special. If you're looking for a beautifully designed, comfortable place with excellent service, MuTu hotel is definitely worth booking!

The location is great... A clean street near Mega Park Mall and the central square.. There's a lot to see even if you walk... This hotel is located on a street full of delicious restaurants... The cozy bed and fully stocked minibar make it tempting... To save money, I decided to buy something outside... I'm going after a good two days of rest.