Hotels near Kimasar Pass, Almaty

Very good, the lady at the front desk can communicate in English without any barriers, and the breakfast is a home-made breakfast.

I stayed at Hostel Doma three days … nov 2023 .. it was a very pleasant stay.. the hostel is very clean and cozy .. nice location , easy access. The receptionist Jameela was very nice and helpful.. will visit again 😊

An iconic hotel, grand and impressive. Beautiful ambience, great location, top class breakfast spread, high speed WiFi and helpful staff. Though, I arrived one day late to the hotel, the receptionist was kind to provide me room that with an upgrade. The view of snow clad mountains from my balcony was scintillating. I arrived late night, but I could get something to eat, thanks to the intervention of Lady Manager. I also got sumptuous packed breakfast as I left the hotel for a day trip quite early in the morning. The restaurant is pretty good,though a bit over crowded during breakfast. A must stay to enjoy the hospitality of this great country and people.

What a disappointing hotel. The service was awful throughout. Whatever the question the answer was always NO! Check in time was 2:00pm. I arrived at noon and asked for an early check in. NO! The room was ready but unless I paid $50 they would not allow early check in. (A different clerk did eventually check me in early) The restaurant closed at 7:00pm for dinner and there was no nearby option. I got take out and just asked for silverware and an empty glass. NO, you may not take to room. Eventually I procured a single fork (still no glass allowed in room. “People steal them”). 30 min later, a knock on the door asking for the fork back! Bar was horribly stocked. Red wine? NO. White Wine? NO. Just beer Breakfast opened at 7am. I arrived at 6:50 and just asked if I could have a coffee while i waited. NO. They ran out of juice, asked for more….wait for it…NO. Power was off several times, once for 2+ hours. Windows don’t open so it became very stuffy. Room was not cleaned one day. I asked just for fresh towels. I had to bring my used ones down to the front desk, where they counted them to be replaced. I guess their guests steal towels too! On checkout I asked politely if I could speak to the manager. “No manager here”. That kinda sums up the whole stay. Many, many better options here and this should never be part of IHG with the terrible service

In the case of generally expensive and low cost-effective hotels in Almaty, this is a very cost-effective homestay! The mountain is a wealthy area, and the air is good. The boss and his wife are very polite, and the breakfast is freshly made and prepared very considerately. After a tiring day at work, it is very comfortable to come back and sit in the yard to relax. I took a few photos of the dining area!

В полне хороший отель...да уставший...но всё же....полотенца для рук ног лица и тела... мыльно рыльное всё есть...бар битком....чай сахар есть....фен чайник.. есть гладильная комната...хорошее расположение....рядом много что есть...и дати место тихое...

This hotel is a little expensive, but there is nothing to say about it. There are several Chinese-speaking ladies at the front desk who are very enthusiastic ^_^, and the bed in the room is also very big...

Rather simple and quite clean structure, located not far from the center of Almaty. My room was quite spacious and clean, equipped with a balcony, bathroom with shower, courtesy set, in particular I found the bed very comfortable. Overall it is a good structure, in my opinion not yet accustomed to welcoming tourists from all over the world. Breakfast and language barriers (only one receptionist out of four I've had to deal with spoke English) to be improved. For the rest, I would recommend it.

On a holiday in Kazakhstan for 15 days, my wife and I stayed at this hotel on 3 different occasions and have returned with mixed reactions - 1) 2 Nights on the first leg of our trip - Though the hotel and room looked a little rundown requiring refurbishment, it was a comfortable stay and service though, very stiff and formal, was acceptable. Breakfast - Very good; Communication - Poor due to most staff members being unable to communicate in English. 2) 1 Night on the second leg - Room very good. Service - Stiff but again acceptable. Breakfast again very good and communication poor. BUT the worst part was that the integrity of house keeping and reception staff was suspicious. While checking out after our first stay, my wife had left behind a set of clothes in the wardrobe. This came to realization, after reaching our next destination and I immediately called up the hotel and informed them. The lady assured that she would check and ring back, which she never did. When we checked-in around 5 days later, I was told that house-keeping had reported that nothing was left behind. My wife was firm and we asked to speak to a senior manager or the GM. It was then that we were asked to please wait for a recheck once again. One hour later, I received a call in my room, requesting me to collect the dress from the reception, without the courtesy of having it sent up to our room. 3) 1 Night on the last leg, before taking our flight back home. Room - Small and in very poor condition with walls having peeling wall paper and stains, Shower room, very small restricting mobility for me at 184cms height. I requested if the room could be changed but was answered with a curt - SORRY. OVERALL - This hotel definitely needs to upgrade it's service which is the FIRST ESSENTIAL in the hospitality business. A mechanical smile and words of welcome are not enough to convince a traveller to come back. If my bookings were not pre-confirmed, I would certainly not re-visit after our experience on the second time.

Not so far from the airport. You can order a transfer, the driver arrives on a minibus. The hotel itself is more or less. On arrival – a bottle of water in the room. In the room is quite comfortable, beautiful. Snow bedding, coat. Tapets. Shosh with all the equipment, vent. There is a safe. Payable or not, I will not tell, didn't use. TV. Can't turn on. Whether the batteries were sat, whether the remote was broken. Time and need to understand was not. Wi-Fi and the Internet are quite stable. The huge minus was the lack of an accessible roast in the table area. The laptop or something else to connect. Only on the chest in the top of the bed. What is not very convenient. The mini-freezer-bar is full of the lock. Breakfast is organized on the ”-1” floor. It represents the choice of 5 complexes, little different between – eggs-glaze-omlet-becon-colbase- vegetables-casha-breads, in different variations. Tea, coffee, several biscuits in the vase. Very suffocated. Here you can either have lunch or dinner on the menu. When you leave early, you can tell the time and come for breakfast or order a room. A busy intersection nearby, not so far shopping centers, exchanges, market. In the corridor on the floor there is a smooth board, a tie. Stop for the night by car, and for a longer time, may still, look for something more interesting.