Aksunkar Hotel

The attitude at the front desk is very bad, rubbish rubbish rubbish

Нам понравился обслуживающий персонал, удобное расположение отеля. Адекватные цены. В следующий раз поеду и тоже буду останавливаться здесь. Удобное бронирование без предоплаты. Имеется возможность заказать обеды и магазины недалеко.

HORROR TERRIBLE. SHAME on Almaty. The theory of relativity. It depends on what word you measure from. I had to meet a person, then put him on a plane at 3 am. Then get some sleep. And then there’s my flight back to Astana. I looked at a hotel, 250 meters from Almaty International Airport. And so this figure (250m) sunk into my soul... And over time everything grows together. And by flights. And there will be 3-5 hours left to hang out together in Almaty, well, all cards are trump cards! I booked a room in this hotel #aksunkar. I took the JUNIOR SUITE. How is the junior suite displayed in your head? This is where the trap turned out to be (((In the minds of the people who provide services at the Aksunkar hotel (250m from Almaty airport), the junior suite is displayed with the main word SEMI)) Like, they promised not a suite, and still not a suite 😃😃😃 SEMI))) And the city of Almaty is the former capital of Kazakhstan. I didn’t expect it, to be honest))) In response to my question about the junior suite and in response to my amazed eyes, the girl broke into a sweet and very beautiful smile. And silence.... What do I recommend to the owners of the Aksunkar Hotel, Almaty? I recommend the traditional method. Plantain 🌿 If you apply it to the glass (and not just tape) (to the burnt floors too), then the junior suites will look like the Suites of the most prestigious hotels. I am attaching a photo of the wonderful junior suite. Shame on the city of Almaty (((If you take a shower, then the entire floor of the toilet is in the water (4th floor), not my problem))) Breakfast, which is included in the price, was never included. They didn't give us food in their canteen. (so it’s a JUNIOR suite 😃). 22,000 tenge for this disgusting room, dirty, scorched, without breakfast, was charged in full. And the sun in Almaty is hot and bright! The view from the window is nice, if you don't notice the glass. #aksunkar #almaty #junior suite #shamefullmaty

Junior suite: they have a barn with broken windows and scorched floors. Instead of replacing the emergency glass with fragments, they sealed them with tape. Breakfast paid for in the poulux was not delivered. We were sent to the dining room. There was nothing there from the list on the piece of paper. Owners, you provide paid services, glue the glass in your home with tape!!! Don't embarrass yourself by calling this room a Junior Suite. Shame for Almaty

Hello. The owners of the hotel are simply a shame, for Almaty, where guests stay and seeing such squalor, they get the impression of Almaty. a junior suite at the price of a junior suite (I would still accept it if the room cost 5000 tenge - it would be understandable), excuse me for the word “shaky”, dirty, the tulle is black with dust, which apparently just can’t be washed. the walls are stained, all shabby. the bed was full of holes, the towels looked as if they had been used to wipe the asphalt. . The bathroom is just gross. We previously stayed in a hotel a 5-minute drive from the airport: clean, comfortable, freshly renovated, new furniture, clean washed snow-white bed and a night are cheaper than half a day here. But on the way back we decided to stop at the closest option, terrible horror. And here is an international airport and such squalor..... it’s just a shame and it’s true that when there is an early flight, they stop and see this horror, for us locals (we are from Astana) it’s a shock, I can imagine foreigners and their impressions.

There are reservations, but there are no places, miracles. The sitting, unfriendly receptionist, sleeping, sitting on the phone and not even turning in my direction (until I said hello right next to her) greeted me incomprehensibly and with surprise, because “there are no places.” And there is a reservation, but “I don’t see it. Where did you book, on WhatsApp? [What?]". Hospade, village by village. The hotel closest to the airport is such a mess. Why list a hotel on booking services if you don’t want to work.