Swissôtel Wellness Resort Alatau Almaty
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Swissôtel Wellness Resort Alatau Almaty
No.1 of Premium Hotels in Almaty
Tausamaly 50A, Almaty, 050067, Kazakhstan
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We Price Match
Last booked 2 hrs ago
Highlights
Superb views
Delicious breakfast
Excellent service
Sparkling clean
Ideal locationShow more
Amenities
Indoor swimming pool
Outdoor swimming pool
Sauna
Spa
Massage room
Gym
Private parkingFree
Airport pick-up
All amenities
Property Description
Located in a forest area in the outskirts of Almaty, Kazakhstan, Swissotel Wellness Resort Alatau Almaty invites for a laid-back leisure, preventive healthcare, SPA and sport activities. The hotel's key feature is an innovative medical and fitness center including family Purovel SPA and pool. Stay in good shape even away from home at a basketball ground, tennis court and gym.
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9.5/10
Nice and quiet environment
All 153 reviews
Surroundings
Metro: Moskva
(7.2 km)
Metro: Sayran
(8.5 km)
Airport: Almaty International Airport
(35.1 km)
Train: Alma Ata 2
(20.5 km)
Train: Almaty 1 Train Railway Station
(26.8 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
10
Presidential Suite with 1 king size bed
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
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8
Deluxe King Room with Panoramic Mountain View
1 King bed
50m² | Floor: 1-10
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Check Availability
6
Deluxe Twin Room with Panoramic Mountain View
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
6
Classic Twin Room with Mountain View
2 Single bed
36m² | Floor: 1-10
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Check Availability
3
Classic Twin Room with Panoramic Mountain View
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Check Availability
7
Executive Junior Suite with Panoramic Mountain View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Toothbrushes
Check Availability
7
Deluxe Twin Room with Mountain View
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
9
Executive Suite with Panoramic Mountain View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Toothbrushes
Check Availability
8
Executive Grand Suite with Panoramic Mountain View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Toothbrushes
Check Availability
4
Deluxe King Room with Mountain View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
6
Grand Deluxe Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Toothbrushes
Check Availability
8
Classic King Room with Panoramic Mountain View
1 King bed
36m² | Floor: 1-10
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Check Availability
6
Classic King Room with Mountain View
1 King bed
36m² | Floor: 1-10
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Check Availability
1
Grand Deluxe Suite With 1 King Size Bed And A Sofa
1 King bed
Non-smoking
Toothpaste
Hot water (24 hours)
Hair dryer
Stair-free main entrance
Check Availability
10
Deluxe Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
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Guest Reviews
9.5/10
Amazing
153 reviews
This property hasn't received any negative reviews in the past 12 months.
- Cleanliness9.7
- Amenities9.4
- Location9.5
- Service9.3
Average for similar properties in Almaty
Review summary
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Service: The staff is often praised for being friendly, cooperative, and accommodating. Services like room cleanliness, Kazakh-speaking staff, and efficient handling of requests are highly valued.(based on 13 reviews)
Shishangzhiyoumamahao！
July 29, 2025
我在阿拉木圖喜歡最喜歡的酒店
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Damiaan
July 23, 2025
Everything was good, we had a nice stay. However, we found the staff a bit strict as they charged us USD 20 for a dirty towel that probably could have been washed easily. This has moreover not been communicated beforehand, while the cleaners (who reported the towel by sending a photo on their phone to reception) were in the room while we were there too; they could have just asked why there was a stain on it. We were in a rush in the morning, so we just quickly paid and left.
JM·jueming
July 22, 2025
It is quite nice, with a golf course, basketball court, tennis court, restaurant, and a total area of 200 hectares. More than 200 rooms and more than 500 employees.
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Yizhan111
July 20, 2025
The room is quite good. I recommend a high floor for a better mountain view. The hotel has its own forest and lake, which is as big as a manor. The overall hardware is very good. But the software is a bit disappointing. First of all, there is no refrigerator in the room. The service is also average. The waiting time for check-in is very long. There is a gasoline smell in the room. I called someone to check it out. The person who came didn't speak English well and just said there was no smell. However, the attitude of the restaurant waiters is still very good.
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Rapller
July 20, 2025
Very very good
Original TextTranslation provided by Google
Guest User
July 15, 2025
Stayed in the hotel for 3 days, intoxicated by oxygen for 3 days
Original TextTranslation provided by Google
Guest User
July 15, 2025
環境可以的
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Angelique Rian
July 15, 2025
I am a woman who booked the hotel and stayed alone for 14 nights but my television said “Welcome Mr. Thomas”. I also didn’t get my rewards points or breakfast on my last day.
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Outdoor swimming pool
Sauna
Spa
Massage room
Gym
Private parking
Free
Airport pick-up
Additional charge
Bar
Tennis court
Restaurant
Airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Business center
Kids' club
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Indoor swimming pool
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming pool
Opening times
Outdoor swimming pool
Opening times
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Shuttle service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front Desk Services
24-hour front desk
Lockers available
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Languages Spoken
Turkish
Russian
Food & Drink
Snack bar
Bar
Lobby bar
Room service
Health & Wellness
Spa
Tennis court
Beauty and makeup
Gym
Massage room
Sauna
Turkish bath (Hammam)
Public Areas
PA and sound system
Picnic area
Garden
Smoking area
Water purifier
ATM
Elevator
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for Children
Children's meals available
Kids' club
Business Services
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Business center
Accessibility
Handrails in hallways
Handrails on stairs
Pool ramp available
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | 17,000.00 KZT (approx. PHP 1,821.31) per person |
Adult | Buffet:17,000.00 KZT (approx. PHP 1,821.31) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of 40,000.00 KZT (approx. PHP 4,285.43) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2021
- Number of Rooms: 222
Located in a forest area in the outskirts of Almaty, Kazakhstan, Swissotel Wellness Resort Alatau Almaty invites for a laid-back leisure, preventive healthcare, SPA and sport activities. The hotel's key feature is an innovative medical and fitness center including family Purovel SPA and pool. Stay in good shape even away from home at a basketball ground, tennis court and gym.
Frequently Asked Questions
What is the cancellation policy for Swissôtel Wellness Resort Alatau Almaty?
The cancellation policy for Swissôtel Wellness Resort Alatau Almaty varies depending on the type of room and booking conditions.What is the cancellation policy for Swissôtel Wellness Resort Alatau Almaty?
What are the check-in and check-out times at Swissôtel Wellness Resort Alatau Almaty?
Standard check-in time at Swissôtel Wellness Resort Alatau Almaty is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Swissôtel Wellness Resort Alatau Almaty?
What amenities and services are available at Swissôtel Wellness Resort Alatau Almaty ?
Swissôtel Wellness Resort Alatau Almaty offer top amenities and services include Shuttle service.What amenities and services are available at Swissôtel Wellness Resort Alatau Almaty ?
Can I bring my pet inside the Swissôtel Wellness Resort Alatau Almaty?
As much as we love pets, unfortunately, we are unable to accommodate them in Swissôtel Wellness Resort Alatau Almaty.Can I bring my pet inside the Swissôtel Wellness Resort Alatau Almaty?
How far is the Swissôtel Wellness Resort Alatau Almaty from the closest airport?
The closest airport is Almaty International Airport, and it is about 50 mins from hotel by car (35.1 km).How far is the Swissôtel Wellness Resort Alatau Almaty from the closest airport?
Is airport shuttle service offered by Swissôtel Wellness Resort Alatau Almaty ?
Yes, at Swissôtel Wellness Resort Alatau Almaty, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Swissôtel Wellness Resort Alatau Almaty ?
About This Property
| Nearest Airport | Almaty Intl. Airport |
|---|---|
| Distance to Airport | 35.12KM |
| Nearest Train Station | Alma Ata 2 |
| Distance to Train Station | 20.49KM |
| Nearest Subway Station | Moskva |
| Distance to Subway Station | 7.23KM |
| Average Price From | PHP27154 |
| Hotel Star Rating | 5 |