Tenir Eco Hotel, Shymbulak Mountain Resort
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1 night
1 room, 2 adults, 0 children
All properties in Almaty

Tenir Eco Hotel, Shymbulak Mountain Resort

Renovated in 2025
Kerey-Zhanibek khandar, 640, Almaty, 050020, Kazakhstan
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hotel overview picture
Highlights
Delicious breakfast
Free parking
Ideal location
Lots to do
Newly renovated
Amenities
Skiing
Horse riding
Hiking
Sauna
ParkingFree
EV charging station
Luggage storageFree
Restaurant
All amenities
Property Description
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Discovering Almaty becomes even more accessible, thanks to the car hire amenities provided at the hotel.Parking is accessible, supplied by the hotel for guests who arrive by car. Reception services featuring luggage storage are available to cater to your requirements.During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. At Tenir Eco Hotel, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a coffee or tea maker and bottled water. Maintain your cleanliness and comfort using a hair dryer, toiletries, bathrobes and towels available in select guest restrooms. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at Tenir Eco Hotel. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site.Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.Indulge in the numerous pursuits available at Tenir Eco Hotel. Enhance your winter enjoyment by visiting the pristine white slopes each day with ski equipment rentals.Treat and spoil yourself by taking a trip to sauna.
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9.2/10
Great
Great for everything. Surely will be back. Highly recommended. Spectacular view with great room.
All 12 reviews
Surroundings
Airport: Almaty International Airport
(38.1 km)
Train: Alma Ata 2
(27.3 km)
Train: Almaty 1 Train Railway Station
(39.0 km)
Landmarks: Combi-2
(<100m)
Landmarks: Pik Abaya
(510m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Room with Mountain View
1

Deluxe Room with Mountain View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability

Guest Reviews

9.2/10
Great
12 reviews
Verified Reviews
  • Cleanliness9.2
  • Amenities9.2
  • Location9.2
  • Service9.2
Average for similar properties in Almaty

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 69.02). Trip Coins can be used to save instantly on room rates.

Most Mentioned
AI Summary
Guests appreciate the excellent service and food quality, as well as the cozy cabins with saunas and comfortable beds. However, some find the isolation inconvenient.
E‍z‍a‍ ‍F‍a‍i‍z‍a‍l
January 19, 2025
We had great time at Tenir Eco. At first, im a bit worried as im unsure how to go up and bring luggages direct from airport since we arrived direct from istanbul trip. But actually its quite easy. The hotel arranged to bring luggages up to hotel with payment of 5000 tenge(from shymbulak station to hotel reception). U have a choice to bring it yourslef but mind you that it is quite slippery from combi 2 to reception. So if u want to enjoy the moment just ask the hotel to bring the luggage for u. The hotel will give QR code for cable car ride from Medeu station to combi 1-combi 2 and back down. If u want more can ask them to buy for you. Around 4000 tenge. The hospitality is amazing , they provided all the necessity. And fast action too. They fixed the netflix so we could enjoy our 2nights stay. And although -12celcius was a challenge but the room got quite nice heat ‘ and u can always heat urself in the bathroom sauna, even the floor was heated. So we never feel tortured with the weather. Bring some food for dinner if u dont want to spend time going down too much. And u can heat it in sauna as well🙈. Host (ingkar) was a very nice person. He gave us two nice cheesecakes since netflix took time to be fixed. We stayed in Room Tenir 10 which was the last end room with nice romantic vibe and view. There’s night skiing and the skiers sometimes stop and wave to us while we watch them pass by. We also hike to nearby mountain and enjoy the scenery. It is super cold during winter and like a dream come true stay for us. As per going back you can request them to bring down luggage as well with same 5000 tenge tilk symbulak station. The food at syn32 also yummy n good. Go try the blueberry mint tea with mountain view. Its amazing. U can ski in ski out from the room itself. Sunset is perfect as well. I will return again in future. Perfect stay in Shymbulak 3200m…. Never regret it. And may try the paragliding as well. Looks fun too!
K‍a‍e‍w‍p‍i‍s‍u‍t
January 11, 2025
Great for everything. Surely will be back. Highly recommended. Spectacular view with great room.
D‍i‍t‍i‍a‍o‍y‍o‍u‍k‍e‍x‍i‍a‍o‍z‍h‍a‍n‍g
October 16, 2024
The room was perfect. When I opened the curtains in the morning, I could see the snow-capped mountains. When I opened the door, I could see Almaty. There was nothing in the hotel at night, but the room facilities were very complete. There was also a sauna, and you could ski in and ski out in winter. It took 40 minutes to take the cable car up the mountain. I remind you not to bring your suitcase up the mountain!
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
September 30, 2024
The scenery is very beautiful and the price is high.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 23, 2025
Виды конечно красивые, но очень плохой отель, видимо из-за отсутствия прямых конкурентов. Безразличие со стороны сотрудников отеля. НЕ РАБОТАЕТ БАНЯ В НОМЕРЕ У нас была сломана баня в номер 05, нас весь вечер убеждали, что с ней все ок, что она не загорается только в нашем номере, в итоге дотянули до часа ночи, баня так и не нагрелась и все что предложили - открыть соседний номер на время, прождать час, пока баня нагреется, попариться и вернуться назад. То есть в 3-4 часа ночи мы в итоге должны были лечь спать по их логике. Нас даже не переселили, не предложили скидку в качестве извинений, просто поразводили руками с намеком, что уже поздно и нашли кучу оправданий, почему баня сломана. ЧУЖИЕ ВЕЩИ БЫЛИ НАЙДЕНЫ В ХАЛАТАХ Мы обнаружили в карманах халатов - чужие забытые вещи, что означает, что халаты и скорее всего не стираются, как возможно и постельное белье! Единственное решение, которое нам предложили сами сотрудники - на 2 часа позже выехать, а ну утро озвучили на 3 часа позже выехать бесплатно. Конечно после испорченного отдыха нас не устроили эти предложения и после недовольств нам пообещали вернуть 20% от стоимости. И закрыли глаза на небольшую стоимость взятых продуктов из бара. Прошло 6 дней с момента выезда с отеля, а 20% так и не были возвращены обратно на карту!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 15, 2025
It's beautiful experience of resort in the snow. You should be prepared for the high altitude & temperature. But once a life time experience you get with a resort at that altitude in the snow. The staff were friendly and with a smile. Needless to say from 5PM In the evenings till 10 AM in the mornings the snowy hill is your private property.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 13, 2024
This is a place where you gain strength and energy. There, at 3200 meters, you feel unity with nature and even space. The hotel staff is very polite and courteous, the room space meets all the requirements of quality and comfort. At our request, my wife and I were given a Romantic atmosphere, for which we are very grateful!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 12, 2023
My husband and I came to Almaty for a visit from Australia, we stayed at Tenir hotel in Sep22 for a night !it’s an Awesome hotel!! Absolutely gorgeous views!! The cabins are amazing , super cosy and have saunas!!! We really enjoyed the stay!! The restaurant nearby Oblaka is also really good! Great delicious food, excellent service beautiful views and really nice atmosphere!! There’s also an awesome hiking trail to a glacier! Highly recommend Tenir hotel and it’s a must visit when in Almaty!!!

Services & Amenities

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Parking is available Off-site parking.
Transportation
Front Desk Services
Food & Drink
Health & Wellness
Activities
Public Areas
Facilities for Children
Business Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:30
Check-out: Before 11:30

Front desk hours: [Mon-Sun]08:00–21:00

Child Policies
Children aged 6 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds can be added, but cribs cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 6–14 years old
30,000.00 KZT (approx. PHP 3,184.16) per person per night
Children 15–17 years old
Contact property

Breakfast
TypeContinental
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of 50,000.00 KZT (approx. PHP 5,306.93) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2020
  • Renovated: 2025
  • Number of Rooms: 10
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Discovering Almaty becomes even more accessible, thanks to the car hire amenities provided at the hotel.Parking is accessible, supplied by the hotel for guests who arrive by car. Reception services featuring luggage storage are available to cater to your requirements.During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. At Tenir Eco Hotel, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a coffee or tea maker and bottled water. Maintain your cleanliness and comfort using a hair dryer, toiletries, bathrobes and towels available in select guest restrooms. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at Tenir Eco Hotel. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site.Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.Indulge in the numerous pursuits available at Tenir Eco Hotel. Enhance your winter enjoyment by visiting the pristine white slopes each day with ski equipment rentals.Treat and spoil yourself by taking a trip to sauna.

Frequently Asked Questions

What is the cancellation policy for Tenir Eco Hotel, Shymbulak Mountain Resort?

The cancellation policy for Tenir Eco Hotel, Shymbulak Mountain Resort varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Tenir Eco Hotel, Shymbulak Mountain Resort?

Standard check-in time at Tenir Eco Hotel, Shymbulak Mountain Resort is 15:30 and check-out time is 11:30.

What amenities and services are available at Tenir Eco Hotel, Shymbulak Mountain Resort ?

Tenir Eco Hotel, Shymbulak Mountain Resort offer top amenities and services include Shuttle service.

Does Tenir Eco Hotel, Shymbulak Mountain Resort provide breakfast?

Yes, Breakfast is offered at Tenir Eco Hotel, Shymbulak Mountain Resort. Breakfast option(s): Continental.

Can I bring my pet inside the Tenir Eco Hotel, Shymbulak Mountain Resort?

As much as we love pets, unfortunately, we are unable to accommodate them in Tenir Eco Hotel, Shymbulak Mountain Resort.

How far is the Tenir Eco Hotel, Shymbulak Mountain Resort from the closest airport?

The closest airport is Almaty International Airport, and it is about 1 hour from hotel by car (38.1 km).

About This Property

Nearest AirportAlmaty Intl. Airport
Distance to Airport38.06KM
Nearest Train StationAlma Ata 2
Distance to Train Station27.28KM
Average Price FromPHP16013
Hotel Star Rating4