The Novotel Almaty City Center is centrally located in downtown Almaty, at the intersection of Dostyk Avenue & Abai Street. One will enjoy nearby cafes, restaurants, Dostyk Plaza, Kok Tobe cable car & The Palace of the Republic. The Abai Metro station is just 5 minutes away. Perfect for your business travel to Almaty, the hotel offers high speed wifi, a fitness centre, pool & sauna, a restaurant with bar & outdoor terrace, parking facilities. The 6 meeting rooms makes it ideal for conference and seminars.Show More
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Last booked 10 hrs ago
Highlights
Varied breakfast
Free parking
Airport drop-off available
Ideal location
Lots to do
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Amenities
Indoor swimming pool
Spa
Massage room
Gym
Private parkingFree
EV charging station
Priority airport pick-up
24-hour front desk
All Amenities
Property Description
The Novotel Almaty City Center is centrally located in downtown Almaty, at the intersection of Dostyk Avenue & Abai Street. One will enjoy nearby cafes, restaurants, Dostyk Plaza, Kok Tobe cable car & The Palace of the Republic. The Abai Metro station is just 5 minutes away. Perfect for your business travel to Almaty, the hotel offers high speed wifi, a fitness centre, pool & sauna, a restaurant with bar & outdoor terrace, parking facilities. The 6 meeting rooms makes it ideal for conference and seminars.
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4.4/5
Very Good
I had a very cozy stay
All 129 Reviews
Surroundings
Metro: Abay
(680m)
Metro: Almaly
(2.0 km)
Airport: Almaty International Airport
(19.2 km)
Train: Alma Ata 2
(4.9 km)
Train: Almaty 1 Train Railway Station
(12.3 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
15
Superior King Suite
1 King bed and 2 Single bed
75m² | Floor: 10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Room Details
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7
Junior King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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8
Standard Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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10
Standard Double Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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12
Superior Double Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Guest Reviews
4.4/5
Very Good
129 reviews
Verified Reviews
Cleanliness4.4
Amenities4.2
Location4.5
Service4.3
Average for similar properties in Almaty
Most Mentioned
AI Summary
Consistently praised for friendliness and support, quality room service, and cleanliness. Central location near attractions. Guests enjoyed delicious breakfast but criticized small beds, rooms, and linens.
Guest User
March 30, 2025
酒店不錯,位置挺好。
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Sehajdeep
March 28, 2025
everything was perfect. location is city centre and nearby to most of the activites and attraction. Best place for your stay in almaty
Vadim
March 18, 2025
Чистый номер, приятное белье, хороший завтрак.
Есть и минусы - из душевой кабинки вода вытекает.
Некоторые полотенца, особенно для ног следует заменить.
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Anonymous User
March 17, 2025
Environment and service are acceptable
Original TextTranslation provided by Google
Guest User
March 16, 2025
The breakfast is delicious, the front desk service is also very good, and there is a car booking service
Original TextTranslation provided by Google
Abnehmen.
March 13, 2025
Overall it's good, the room is a bit small. No self-service laundry
Original TextTranslation provided by Google
Tiger C
March 11, 2025
Nice and clean
Guest User
February 23, 2025
Очень хороший отель международной сети, с прекрасным положением в городе, близко ко всем локациям, удобные номера и вкусный завтрак)
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Services & Amenities
Most popular business facilities
Indoor swimming pool
Spa
Additional charge
Massage room
Gym
Private parking
Free
EV charging station
Priority airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Priority airport drop-off
Additional charge
Conference room
Business center
Multi-function room
Wake-up call
Wi-Fi in public areas
Free
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Car charging facilities
Transportation
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Business Services
Conference room
Business center
Fax/copying service
Multi-function room
Multimedia display system
Front Desk Services
Safe at front desk
Luggage storage
Wake-up call
Concierge service
24-hour front desk
Languages Spoken
French
German
Russian
Turkish
Food & Drink
Bar
Room service
Lobby bar
Snack bar
Alcohol-free rooms (on request)
Halal meals provided
Public Areas
Elevator
No smoking in public areas
Smoking area
Non-smoking floor
Water purifier
Health & Wellness
Gym
Massage room
Spa
Additional charge
Beauty and makeup
Body care
Activities
Eco tours
Off-site
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes steamer
Facilities for Children
Children's meals available
Accessibility
Accessible rooms available
Pool ramp available
Stair-free main entrance
Wheelchairs available
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental, Vegan, Vegetarian
StyleBuffet, Boxed/packaged food
Age
Fee
Adult
Buffet:KZT 7,000.00 (approx. PHP 795.52) per person
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: KZT 10,000.00 (approx. PHP 1,136.46) per pet per night
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Cash
Property Description
Opened: 2018
Number of Rooms: 190
The Novotel Almaty City Center is centrally located in downtown Almaty, at the intersection of Dostyk Avenue & Abai Street. One will enjoy nearby cafes, restaurants, Dostyk Plaza, Kok Tobe cable car & The Palace of the Republic. The Abai Metro station is just 5 minutes away. Perfect for your business travel to Almaty, the hotel offers high speed wifi, a fitness centre, pool & sauna, a restaurant with bar & outdoor terrace, parking facilities. The 6 meeting rooms makes it ideal for conference and seminars.
Frequently Asked Questions
What is the cancellation policy for Novotel Almaty City Center?
The cancellation policy for Novotel Almaty City Center varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Novotel Almaty City Center?
Standard check-in time at Novotel Almaty City Center is 15:00 and check-out time is 12:00.
Does Novotel Almaty City Center provide breakfast?
Yes, Breakfast is offered at Novotel Almaty City Center. Breakfast option(s): American, Continental, Vegan, Vegetarian.
Can I bring my pet inside the Novotel Almaty City Center?
Pets are allowed on request at Novotel Almaty City Center. Charges may be applicable.
How far is the Novotel Almaty City Center from the closest airport?
The closest airport is Almaty International Airport, and it is about 29 mins from hotel by car (19.2 km).
Is airport shuttle service offered by Novotel Almaty City Center ?
Yes, at Novotel Almaty City Center, an airport shuttle is available. We suggest you call ahead to confirm details.