Mercure Almaty City Center
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Almaty

Mercure Almaty City Center

No.12 of 4-Star Select Hotels in Almaty
Abylai Khan Ave 53, Almaty, 050000, Kazakhstan
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hotel overview picture
Last booked 11 mins ago
Highlights
Varied breakfast
Ideal location
Cozy rooms
Excellent service
Free parking
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Amenities
Sauna
Spa
Massage room
Gym
Public parkingFree
Priority airport pick-up
24-hour front desk
Luggage storage
All amenities
Property Description
Perfect choice if you're planning a business trip or considering a leisure travel. The hotel is located in central part of the city, in close proximity to various landmarks. Facilities and services include two restaurants with the finest cuisine, lobby-ba r, 4 spacious conference rooms, and a relaxing spa-center. Hotel boasts 117 well-appointed guestrooms with unique inspired design by local culture and traditional art.
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9.3/10
Great
Everything is good the room is clean..
All 126 reviews
Surroundings
Metro: Zhibek Zholy
(850m)
Metro: Raiymbek batyr
(1.1 km)
Airport: Almaty International Airport
(13.6 km)
Train: Alma Ata 2
(1.0 km)
Train: Almaty 1 Train Railway Station
(9.4 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Superior Suite
7

Superior Suite

1 King bed
Has window
Non-smoking
Air conditioning
Bathtub
Minibar
Private toilet
Room Details
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Standard Queen Room
4

Standard Queen Room

1 Queen bed
Has window
Non-smoking
Air conditioning
Minibar
Toothbrushes
Private toilet
Room Details
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Standard Twin Room
6

Standard Twin Room

2 Single bed
Has window
Non-smoking
Air conditioning
Minibar
Toothbrushes
Private toilet
Room Details
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Superior Room
6

Superior Room

1 Double bed
Has window
Non-smoking
Private toilet
220V power outlet
Multi-standard power outlet
Open-air bathtub
Room Details
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Guest Reviews

9.3/10
Great
126 reviews
Verified Reviews
  • Cleanliness9.3
  • Amenities9.2
  • Location9.4
  • Service9.4
Average for similar properties in Almaty
Most Mentioned
AI Summary
Centrally located hotel in Almaty with friendly staff, clean rooms, comfortable beds, and excellent facilities. Guests appreciate the delicious breakfast options. Noise-free environment is also highlighted.
J‍M‍·‍j‍u‍e‍m‍i‍n‍g
July 24, 2025
房間還不錯,總體可以,挺方便,不行10分鐘就是哈國步行街
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Z‍u‍a‍n‍s‍h‍i‍b‍a‍n‍y‍o‍n‍g‍h‍u
July 23, 2025
酒店大堂經理和前台人員都很熱情,幫助叫車出行,態度認真積極。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 23, 2025
房間很舒適,安靜而且無異味。床品軟硬適中,對於商務差旅或者旅遊的朋友來説,值得選擇。衞生環境也很不錯
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A‍n‍n‍a‍t‍s
July 23, 2025
Area is rather strange, but it’s city center. Restaurant is a long wait :) breakfast ok for a 4 star hotel.
H‍A‍N‍A‍J‍A‍I‍S
July 14, 2025
Everything is good the room is clean..
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 14, 2025
套房非常舒適 酒店地理位置好
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P‍i‍t‍y‍4
July 12, 2025
الموقع ممتاز جدا والمرافق جميلة لكن ناقصة مسبح ، شكرًا لجميع الموظفين على حفاوة الاستقبال والترحاب واتطلع دائما إلى تقديم الأفضل.
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F‍l‍o‍r‍a‍z‍z‍8‍0‍5
July 9, 2025
整體環境尚可,房間乾淨整潔,而且房間的面積也OK,床鋪舒適度可以,商務出差還是能夠解乏的。空調非常足。唯一不足的是淋浴的水温和水量,水温不夠熱,水量太小。還有就是要求房間安靜,但是前台給的房間還是靠馬路的,晚上汽車聲音明顯。早點品種一般,選擇範圍小,可能也是吃了很多天的關係。
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Services & Amenities

Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds can be added, but cribs cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 17 years old and under
Contact property
Adult
7,600.00 KZT (approx. US$14.03) per person per night

Breakfast
StyleBuffet
AgeFee
Children 17 years old and under
Free
Adult
Buffet:10,000.00 KZT (approx. US$18.47) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2018
  • Number of Rooms: 117
Perfect choice if you're planning a business trip or considering a leisure travel. The hotel is located in central part of the city, in close proximity to various landmarks. Facilities and services include two restaurants with the finest cuisine, lobby-ba r, 4 spacious conference rooms, and a relaxing spa-center. Hotel boasts 117 well-appointed guestrooms with unique inspired design by local culture and traditional art.

Frequently Asked Questions

What is the cancellation policy for Mercure Almaty City Center?

The cancellation policy for Mercure Almaty City Center varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Mercure Almaty City Center?

Standard check-in time at Mercure Almaty City Center is 15:00 and check-out time is 12:00.

What amenities and services are available at Mercure Almaty City Center ?

Mercure Almaty City Center offer top amenities and services include Shuttle service.

Can I bring my pet inside the Mercure Almaty City Center?

As much as we love pets, unfortunately, we are unable to accommodate them in Mercure Almaty City Center.

How far is the Mercure Almaty City Center from the closest airport?

The closest airport is Almaty International Airport, and it is about 26 mins from hotel by car (13.6 km).

Is airport shuttle service offered by Mercure Almaty City Center ?

Yes, at Mercure Almaty City Center, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportAlmaty Intl. Airport
Distance to Airport13.62KM
Nearest Train StationAlma Ata 2
Distance to Train Station1.05KM
Nearest Subway StationZhibek Zholy
Distance to Subway Station0.85KM
Average Price FromUSD227
Hotel Star Rating4