Four Seasons Hotel Mutu
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1 night
1 room, 2 adults, 0 children
All properties in Almaty
Four Seasons Hotel Mutu
Homestay
Opened in 2024
Zhamakaev koshesi, 258/23, Almaty, 050000, Kazakhstan
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We Price Match
Last booked 5 hrs ago
Amenities
Parking
Priority airport pick-up
24-hour front desk
Luggage storageFree
Priority airport drop-off
Car rentals
Station pick-up service
Currency exchange
All amenities
Property Description
Four Seasons Hotel Mutu， is the perfect place to unwind after a day of travel or work.
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8.7/10
Private area and a super comfortable stay
All 46 reviews
Surroundings
Metro: Abay
(6.3 km)
Metro: Baikonur
(7.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Standard Double Bed Room
1 queen bed
30m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Electric fan
Microwave
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15
Deluxe Mountain View Suite
1 king bed
40m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
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9
Standard 2-bed Room
2 single beds
30m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Electric fan
Microwave
Check Availability
Guest Reviews
8.7/10
Very Good
46 reviews
Verified Reviews- Cleanliness8.7
- Amenities8.6
- Location8.6
- Service8.8
Average for similar properties in Almaty
Guest User
August 2, 2025
This should be more accurately described as a guest house for Chinese visitors in Almaty. The staff didn't speak any English and the included breakfast was clearly aimed at Chinese guests. However, the second morning, they did make an effort to provide fried eggs and salami instead of rice porridge, fried vegetables and spicy condiments. The friendly manager was also very helpful in ordering a taxi to take us to the airport.
Guest User
July 27, 2025
環境特別好，裝修特別華麗。很安靜，進來有院子，設施都很齊全，還有老闆娘人好，很好説話，打車或者其他事情都可以幫忙特別好，中國人出門在外很方便，非常推薦
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Josh Dressel
July 21, 2025
Private area and a super comfortable stay
Guest User
July 19, 2025
The room is clean and dry, quiet and cool at night, and it is easy to fall asleep quickly. You can make reservations for meals, and the service is very thoughtful. The proprietress helped me arrange everything that the guests didn't expect. She was warm and welcoming like a family member, luxurious and family-like. I will definitely stay here again when I come to Almaty in the future. It feels like home.
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Guest User
June 29, 2025
Very satisfied, good environment, large space
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Guest User
June 29, 2025
Good environment, good air, nice boss lady
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Guest User
June 25, 2025
酒店環境優雅，老闆娘人美心善，關鍵還是中國人，交流起來很方便，以後朋友來就定這裏了
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Guest User
June 23, 2025
一切還可以吧
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Juliette Capulet
June 22, 2025
Leave all your hopes for nice rest behind this “hotel”’s doors.
We had a trip with 2 my friends (3 girls) and we’ve ordered 2 standard rooms to stay.
We’ve arrived at 1pm. There were a lot of flip flops near the door, but no one inside. We’ve been waiting for a while, that we’ve met a hostess. She was very sweet (hospitality btw was the only nice thing there).
Nice lady walked us to our place to stay, it was Spa area. There was 2 rooms without windows (-1 floor), but shower was in common spa area (outside our rooms), sink and toilet were placed only in one of our rooms. All furniture items were either broken or dirty.
We were in such a messed mood because of all that horrible rooms’ conditions, we’ve switched a hotel immediately.
Photos of this “amazing” spa area and a neighbor room (with shower but without toilet) are attached.
PS there is nothing common between this place and Four Seasons hotels
Services & Amenities
Most Popular Amenities
Parking
Priority airport pick-up
Additional charge
24-hour front desk
Luggage storage
Free
Priority airport drop-off
Additional charge
Car rentals
Station pick-up service
Additional charge
Currency exchange
More Amenities
Parking
Parking
Transportation
Car rentals
Station drop-off service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Front Desk Services
24-hour front desk
Luggage storage
Free
Currency exchange
Public Areas
Smoking area
Cleaning Services
Laundry detergent
Property Policies
Check-in and Check-out Times
Check-in: After 11:00
Check-out: Before 12:00
Front desk hours: 24/7
Self check-in: Contact the property for instructions on how to obtain the card/keys
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeChinese
Opening hours[Mon - Sun] 07:00-10:00 Open
| Age | Fee |
|---|---|
Children 17 years old and under | Contact property |
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 16 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2024
- Number of Rooms: 10
Four Seasons Hotel Mutu， is the perfect place to unwind after a day of travel or work.
All rooms are non-smoking.
Staff at this property's 24-hour front desk can speak 3 languages, including English.
Guests arriving by car can use the property's parking lot.
All rooms are non-smoking.
Staff at this property's 24-hour front desk can speak 3 languages, including English.
Guests arriving by car can use the property's parking lot.
Frequently Asked Questions
What is the cancellation policy for Four Seasons Hotel Mutu?
The cancellation policy for Four Seasons Hotel Mutu varies depending on the type of room and booking conditions.What is the cancellation policy for Four Seasons Hotel Mutu?
What are the check-in and check-out times at Four Seasons Hotel Mutu?
Standard check-in time at Four Seasons Hotel Mutu is 11:00 and check-out time is 12:00.What are the check-in and check-out times at Four Seasons Hotel Mutu?
Does Four Seasons Hotel Mutu provide breakfast?
Yes, Breakfast is offered at Four Seasons Hotel Mutu. Breakfast option(s): Chinese. Does Four Seasons Hotel Mutu provide breakfast?
Can I bring my pet inside the Four Seasons Hotel Mutu?
As much as we love pets, unfortunately, we are unable to accommodate them in Four Seasons Hotel Mutu.Can I bring my pet inside the Four Seasons Hotel Mutu?
How far is the Four Seasons Hotel Mutu from the closest airport?
The closest airport is Almaty International Airport, and it is about 31 mins from hotel by car (22.9 km).How far is the Four Seasons Hotel Mutu from the closest airport?
Is airport shuttle service offered by Four Seasons Hotel Mutu ?
Yes, at Four Seasons Hotel Mutu, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Four Seasons Hotel Mutu ?
About This Property
| Nearest Airport | Almaty Intl. Airport |
|---|---|
| Distance to Airport | 22.86KM |
| Nearest Train Station | Alma Ata 2 |
| Distance to Train Station | 10.31KM |
| Nearest Subway Station | Abay |
| Distance to Subway Station | 6.33KM |
| Average Price From | PHP4342 |
| Hotel Star Rating | 3 |