Guest User
May 3, 2025
I was really looking forward to writing a review. Terrible hotel, the smell in the whole hotel is disgusting, as if they slaughtered cattle and it stinks there for a year, terrible service, as if they clean but just leave disposable utensils and that's it, the staff took my dishes from the room and only after I called 5 times to return them did they bring them dirty, as if they stored their own there and did not wash them. I asked for an iron, I urgently needed to go to the clinic, I waited an hour! I called the reception, they said they would bring it but they did not, I went downstairs, then after such attempts they brought it, the breakfast is good but the dishes are dirty and stink, they wash without detergent, so, in short, my impression of Almaty is terrible because of this hotel
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