Helnan Palace Hotel - Adults Only

Good service

Nice place for relaxing, It is calm place and helpful staff. Breakfast is delicious and good

We thoroughly enjoyed our stay at the Helnan Palace Hotel. We booked three rooms to celebrate my sister-in-law’s wedding, and the experience was truly special. The hotel’s decoration and vibe perfectly reflect the elegance of the last king’s era, adding a unique charm to our stay. The staff and service were beyond excellent. Youssef and the entire Front Desk team were incredibly helpful and always went above and beyond to assist us. The location is fantastic—just a short walking distance from the Gate—and the free shuttle service to all popular areas around Montazah was a great convenience. The only downsides were that there were some minor cleanliness issues. However, these did not overshadow the wonderful experience we had. We highly recommend this hotel for its exceptional service, prime location, and timeless atmosphere.

Set in a beautiful garden, Helnan palace hotel takes you back in time to the yesteryears when life was buoyed with old aristocratic charms. We had two of the best rooms on the top floor overlooking the well kept garden. Rooms were clean, spacious, and furnished with simple classic decors. The beds had firm mattresses which enabled good sleep at night. We woke before breakfast time but the staff managed to prepare food and opened the breakfast restaurant for us, so thank for that. It was a quiet and relax stay, and the hotel oozed with old hospitality and charms. An incident which I however have to mention is my sister had left her scarf there after checking out. After a lengthy inquiry with the hotel, a postal service for a return of the scarf to Cairo (where we would be stopping before flying home) had been arranged, which my sister took care of the cost. But the scarf was somehow never delivered. The postal trace informed us that the scarf never got sent. We expected more with the hotel but incidentally went home disappointed.

Thanks for a great stay It was a true 5 star hotel very clean and very polite people working there they went out of there way to make it special for my wife and me because it was our anniversary! The restaurant was very good and they did service and food! Would recommend this site any time we had our first honey moon at there other site beside this hotel 16 years ago and they were ok but this site is so much better and quiet adults only! The only fault was the balcony need cleaned because of the dust from the construction beside the hotel but it still was a great experience!

The hotel was very clean with a very friendly staff They had a very good vibes with a lovely garden & view. They also surprised us with a complementary birthday cake ❤️🎂 The pool was opened all the time They serve a very fresh juices 🥤 They have a royal decoration