The Grand Plaza Hotel Smouha
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1 night
1 room, 2 adults, 0 children
All properties in Alexandria
The Grand Plaza Hotel Smouha
14th May Avenue Behind Pharos University, Alexandria, Alexandria Governorate, 21648, Egypt
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Amenities
Private parking
24-hour front desk
Luggage storage
Restaurant
Cafe
Conference room
Business center
Secretarial services
All amenities
Property Description
A stay at The Grand Plaza Hotel Smouha places you in the heart of Alexandria, a 2-minute drive from Green Plaza Mall and 6 minutes from Alexandria National Museum. This hotel is 3.2 mi (5.2 km) from Royal Jewelry Museum and 4.3 mi (7 km) from Shallalat Gardens.
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7.3/10
Beautiful hotel
All 79 reviews
Surroundings
Airport: Borg El Arab International Airport
(54.2 km)
Train: El Raml Station
(7.8 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Family Room
1 Single bed and 1 Queen bed
36m² | Floor: 1-9
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Shower
Tea bags
Check Availability
7
Junior Suite
1 Sofa bed and 1 Queen bed
64m² | Floor: 7-9
Has window
Free Wi-Fi
Private bathroom
Minibar
Shower
Tea bags
Check Availability
4
Standard Room
1 Queen bed or 2 Single bed
32m² | Floor: 1-9
Has window
Free Wi-Fi
Private bathroom
Minibar
Shower
Private toilet
Check Availability
2
Standard Single Room
1 Queen bed or 2 Single bed
32m² | Floor: 1-9
Has window
Free Wi-Fi
Private bathroom
Minibar
TV
Shower
Check Availability
4
Superior Room
1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Private bathroom
Minibar
Shower
Private toilet
Check Availability
3
Standard Triple Room
3 Single bed
36m² | Floor: 1-9
Has window
Free Wi-Fi
Private bathroom
Minibar
TV
Shower
Check Availability
3
Superior Single Room
1 Single bed
Has window
Free Wi-Fi
Private bathroom
Minibar
Shower
Private toilet
Check Availability
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Guest Reviews
7.3/10
79 reviews
Verified Reviews- Cleanliness7.3
- Amenities7.2
- Location7.2
- Service7.4
Average for similar properties in Alexandria
AI Summary
The accommodation impresses with friendly staff, convenient location, spacious rooms, comfortable beds, and a diverse breakfast. However, there are no significant disadvantages mentioned in the reviews.
Yangenshifukangan
June 29, 2025
衹能説是埃及的老式豪華酒店，比上不足比下有餘，如果不挑的話，不妨一住，比一般的民宿靠譜多了
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NAMI
June 3, 2025
モールから近いので便利です。部屋も清潔です。受付の方も明るく対応してくれるので、気持ちよく過ごすことができました。
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Guest User
February 4, 2025
The environment is noisy, the room balcony faces the mosque, the service is average, the facilities are old, the sheets and pillows are also old and yellow
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Rye lisa
November 29, 2024
Beautiful hotel
Guest User
October 9, 2024
Very bad! It took two hours to check in at the front desk. The tall and thin waiter at the front desk was arrogant and had a bad attitude. He was very nice and enthusiastic to Europeans and Americans, but ignored you, didn't deal with the problem, didn't answer the phone, and asked for an extra fee of 25 US dollars. Later, a slightly fat front desk was replaced to communicate and solve the problem. The ratings are all fake, the equipment is old, the location is remote, it's too tiring, and I will never choose this place again.
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Guest User
October 8, 2024
The room was very comfortable, a good choice
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Anonymous User
October 5, 2024
I am very disappointed with my stay at this hotel and will never come back and will not recommend it to others.
First of all, the cleanliness of the room was very poor. When I first checked in, I found obvious stains on the carpet, the faucet in the bathroom was leaking, and the overall hygiene was not up to standard. Secondly, the service attitude of the hotel was also unsatisfactory. The front desk staff was indifferent to the needs of the guests, and the waiting time during check-in was too long without any explanation or apology. The most disappointing thing was that the breakfast options were very limited, the quality of the food was not good, and it didn't feel fresh.
Overall, this stay did not meet my expectations of this hotel at all. I hope the hotel management can face these problems and improve them.
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Chenxuerengo
September 25, 2024
I had a great experience staying at this hotel! First of all, the hotel is in a very good location, with a peaceful and beautiful environment and convenient travel. The reception staff at the front desk were warm and friendly, and the check-in process was quick and efficient, which made me feel very welcome.
The room was spacious and bright, well-equipped, and the bed was comfortable, which ensured that I could enjoy a good sleep every night. I especially liked the view from the room, which was really refreshing.
The hotel's catering service was also excellent, with a rich variety of breakfasts and unique flavors, and every meal made me linger. I especially recommend their buffet, which is fresh and delicious and definitely worth a try.
In addition, the hotel's gym and swimming pool facilities are also very complete, allowing me to keep exercising while traveling. Overall, I was very satisfied with this stay and I sincerely recommend it to everyone! I will definitely visit this hotel again.
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Services & Amenities
Most Popular Amenities
Private parking
Additional charge
24-hour front desk
Luggage storage
Restaurant
Cafe
Conference room
Additional charge
Business center
Secretarial services
Multi-function room
Wake-up call
Wi-Fi in public areas
Restaurant
Cafe
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$5.00 (approx. PHP 290.88) Daily. Reservation not needed.
Private parking
Additional charge
Front Desk Services
24-hour front desk
VIP check-in service
Luggage storage
Wake-up call
Languages Spoken
English
Arabic
Russian
Food & Drink
Alcohol-free property
Cafe
Halal meals provided
Room service
Health & Wellness
Beauty and makeup
Public Areas
Elevator
No smoking in public areas
ATM
Cleaning Services
Laundry detergent
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Business Services
Multi-function room
Secretarial services
Multimedia display system
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Wedding service
Accessibility
Handrails on stairs
Wheelchairs available
Accessible rooms available
Safety & Security
CCTV in public areas
First aid room
First aid kit
Fire alarm
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 3 years old and under | Extra crib: Free |
Breakfast
TypeHalal
StyleBuffet
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | US$15.00 (approx. PHP 872.63) per person |
Children 12–17 years old | US$25.00 (approx. PHP 1,454.37) per person |
Adult | Buffet:US$25.00 (approx. PHP 1,454.37) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
There is no age limit for checked in guests.
Paying at the Hotel
- Cash
Property Description
- Opened: 2017
- Number of Rooms: 262
A stay at The Grand Plaza Hotel Smouha places you in the heart of Alexandria, a 2-minute drive from Green Plaza Mall and 6 minutes from Alexandria National Museum. This hotel is 3.2 mi (5.2 km) from Royal Jewelry Museum and 4.3 mi (7 km) from Shallalat Gardens.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a ballroom.
Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Alexandria? This hotel has 2368 square feet (220 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 279 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a ballroom.
Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Alexandria? This hotel has 2368 square feet (220 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 279 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What is the cancellation policy for The Grand Plaza Hotel Smouha?
The cancellation policy for The Grand Plaza Hotel Smouha varies depending on the type of room and booking conditions.What is the cancellation policy for The Grand Plaza Hotel Smouha?
What are the check-in and check-out times at The Grand Plaza Hotel Smouha?
Standard check-in time at The Grand Plaza Hotel Smouha is 15:00 and check-out time is 12:00.What are the check-in and check-out times at The Grand Plaza Hotel Smouha?
Does The Grand Plaza Hotel Smouha provide breakfast?
Yes, Breakfast is offered at The Grand Plaza Hotel Smouha. Breakfast option(s): Halal. Does The Grand Plaza Hotel Smouha provide breakfast?
Can I bring my pet inside the The Grand Plaza Hotel Smouha?
As much as we love pets, unfortunately, we are unable to accommodate them in The Grand Plaza Hotel Smouha.Can I bring my pet inside the The Grand Plaza Hotel Smouha?
How far is the The Grand Plaza Hotel Smouha from the closest airport?
The closest airport is Borg El Arab International Airport, and it is about 53 mins from hotel by car (54.2 km).How far is the The Grand Plaza Hotel Smouha from the closest airport?
About This Property
| Nearest Airport | Borg El Arab International Airport |
|---|---|
| Distance to Airport | 54.17KM |
| Nearest Train Station | El Raml Station |
| Distance to Train Station | 7.75KM |
| Average Price From | PHP7208 |
| Hotel Star Rating | 4 |