Hotel Indigo Old Town Alexandria

First stay here. Great location. Very friendly staff. Room was very spacious, 2 nightstands and outlets on both sides including USB plugs. Desk/chair and a second chair. Refrigerator in room. My only suggestion for improvement would be a microwave in room.

This is a great hotel in a great location. It was nice to step into a property that has it's own unique look and feel. The staff were amazing/awesome. The dining facilities are also great, with amazing ambience. I found the room to be quite comfortable - very clean and updated. I will be coming back again!

Spent two nights for business. The location is great. A sort walk to the River and plenty of walkable places to eat and drink near by. Rooms were clean, comfortable and very quiet for a good nights. Great hotel bar. The parking garage is really the only negative as it is small and not easy to naviagte. They do have an attendant that is a huge help though when it is full

We had a wonderful experience at Hotel Indigo. The location is amazing! We paid a little extra and went for the King with a full waterview. Every night, could see the Ferris wheel from National harbor and MGM lighting the skyline, from the comfort of our bed. Marshay, at the front desk, was incredibly helpful! She went above and beyond for us. Strong customer service and attention to detail - in everything from midnight snacks to morning coffee creamer. Team Hazlenut! Awesome location! Awesome people!

I wanted to love this place. It's in a great location and had a nice overall vibe. It was easy to find as well. Then the problems started. Parking is tight. When I pulled into the driveway, I was told that self parking was full. I'm not even sure they are able to accommodate everyone that has a car, as that is how tight the garage is. Parking on the street was not available either, since all spots were taken. They charge a resort fee, and then say that $15 goes towards their "market" of overpriced snacks. After totaling $15 worth of items, there is a tax on top of it. So, you're coerced into buying their stuff, with a tax on top of it. The room was quiet, which was great. The bed was comfortable as well. I had a decent night sleep. I forgot an item in the room, after I had driven away. However if I had turned around, I'm not sure it would still be there. I called the hotel, and followed the prompts for the lost and found department. On the recording they promise a return call by the end of the day. But no....not only will you not receive a call back, you won't get a hold of anyone, and after multiple calls and emails, you will finally receive an email about a week later stating there was nothing found. After the ripoff resort fee which forces you to pay for overpriced items, limited to no parking, and hotel staff that ignore you, the overall experience was a huge disappointment.