The Alexandrian Old Town Alexandria, Autograph Collection

I am glad I didn’t pay full price ($350/night) for this. Great location and everything looks nice from the outside and the lobby. The room is decent from the looks but once you stay in there, you will realized nothing is working properly. The AC/Heater was not working, the control for the AC/Heater doesn’t work so the AC was blasting cold air all night on NYE!!! So we were both freezing and it was 2am! The TV only have 5 channels and 2 are the same as the other 2, so in reality only 3 channels. The TV quality is also very outdated. Feel like we were watching TV from the 80s/90s when it was the actual 2024 NYE concerts. And on the 5th channel, it is just showing how DirectTV subscription is expired, like what? The Wifi in the room is not free unless you are a Bonvoy member. There was less than a quarter roll of toilet paper on the Tp dispenser and they also didn’t provide a second roll. The body wash pump was empty and the shampoo ran out. The bottom side of the toilet seat looks very filthy as if they haven’t clean that part of the toilet seat in a while. The floor of the bathroom was also very dirty. We usually check if we can ask for a late check-out the night before, but we called the front desk with no answers. When they finally answered, they said we have to call back at 7am to let us know. Ehh Hello? The whole point of getting a late check out is so we can sleep in? So I had to set an alarm to call back at 7am to get a 1pm check out. It was a bit annoying. This was a big disappointment for me because this was supposed to be a nice hotel from Marriott as the Autograph Collection. Especially for $350 a night in the middle of Old Town Alexandria, I had expected better quality. Not to mention the chaos during check-in. Seems like there were only 4 workers there for HUNDReDs of customer. People were angry about being stuck in the parking garage and no one can help them and they gave a lady a room that currently already have someone checked-in. Apparently the lady opened the door when the guy was showering in the room. What a chaos!

I’ve just had the pleasure of staying here for two weeks ! What a beautiful hotel with fantastic staff,right in the middle of the old town this is the ideal location for your stay,the staff really do go above and beyond, however one lady who really is amazing,who always smiles,always a kind word is Elizabeth in king and rye at breakfast time ! Nothing is to much trouble for her clients. Housekeeping is also amazing and all the girls on the reception. Special thank you to Bailey Mc Cormick for your kind hospitality once again x see you in two years. Warmest regards Edward

Truly enjoyed my vist to The Alexandrian. Lovely property, spacious rooms, great food at the King & Rye and AMAZING service. The manager, Sam, is fantastic to work with and staff was very helpful. Will definitely visit again.

Sam and Beza made our annual girls’ trip extra lovely! The care and attention to detail that they provide customers with goes a long way. Thank you, Sam Shaheen and Beza Yared!

The Alexandrian is a wonderful hotel with the best locations. It's close to so many amazing shops and restaurants including King & Rye located in the hotel. I had breakfast there and it was delicious. My room was quite comfortable and decorated nicely. I did have an issue so I spoke to the front desk (I can't remember their names) and they couldn't have been nicer and more accommodating. They contacted Sam, the Assistant General Manager, and he reached out to me within minutes and the issue was resolved. He went above and beyond to make sure I was satisfied. Thanks Sam!!!

Lovely hotel, great location, and spotlessly clean rooms. But the highlight of our stay was undoubtedly the two amazing guys working the front desk Beza Yared and Chris (I hope I have their names right!). Their energy was contagious! They were incredibly helpful, full of great advice, and handled everything with a smile and effortless efficiency. They made check-out a breeze and always had a moment for a friendly chat. Fantastic service!