Homewood Suites by Hilton Albuquerque-Journal Center

The breakfast variety and comfort of rooms were praised by guests. Its convenient location added to their positive experience. However, no disadvantages were mentioned.

Service provided by Gabriella from housekeeping was excellent, helpful, friendly and efficient. Maintenance of the property was poorly performed and half the desk staff seemed poorly trained.

Working in hotels for 10 years, I go into a property looking closely at everything. The management (great job) needs to continue to keep the employees knowing that they are valued. EVERYONE (more than one person from every department) I encountered smiled and were genuinely happy and helpful. We came in for a funeral of my 93 year old mom's best friend. They made sure to place us on the bottom floor close to the front office. This made it easier for the 93 year old widow (with scoliosis) to come to the room. All of the public areas were so clean. They even had Easter decorations out. It's hard a people mentally when they are traveling away from home for the holidays. Our room was clean and had everything I needed to store and warm my mom's meals. 10 stars for the showerhead and water pressure ( this from a woman with thick hair past her derriere). There were so many restaurants in close proximity to the hotel. We will be definitely staying here the next time we travel to Albuquerque. Thank you all!