Quality Inn & Suites Albuquerque West

This quality Inn and suites was by far the nicest two star hotel I have ever stayed in! Everything worked… The staff is amazing… I loved it here and will stay here every time I come to Albuquerque!

I normally stay at one of the other facilities adjacent to this hotel but thought I'd give Quality Inn a chance. I stayed there one night on my way out to Arizona and enjoyed the stay. The room was decorated in a contemporary fashion although the hotel is obviously dated. The fitness center was not functional at that time. The breakfast offerings are standard unhealthy American fare: mini muffins & danishes, waffles, sugary cereal, sugary yogurt. I was able to make due with packets of unflavored oatmeal and a couple "eggs" which appear to be nothing but liquid egg whites cooked inside a round form to give the appearance of an egg. Despite not feeling 100% safe (the neighborhood has really gone downhill), I was satisfied with my stay and booked a second night for my return trip. That second room was a little different. Again, looked nice but the couch had some sort of stain on one of the cushions, right about where someone's naked genitalia would have been sitting. It grossed me out and I refused to sit on the couch as well as the desk chair. Same funky "eggs" at breakfast only gala/delicious red (aka horse apples) for fruit at breakfast and no bananas. This time the fitness center was open but it was pretty lame. The carpeting is worn and the entire room needs an overhaul. I didn't see any towels to dry sweat and there didn't appear to be any sort of spray cleaner or paper towels for a person to wipe their sweat off the very few machines they have. The current condition of the room speaks volumes of how management doesn't put much thought into that room. Overall, neither stay was objectionable but my biggest issue is how the neighborhood has deteriorated over the years. I use Albuquerque as my halfway stopping point when I travel from Colorado to Arizona and I've always stayed in that neighborhood as the access to the interstate is quick and easy and there's a Denny's within walking distance as well as a Walmart a short drive away. However, this last time around the number of homeless people in the area has increased a LOT and I was a bit concerned about my vehicle parked outside with all of my stuff in it. (Fortunately the hotel has generous lighting in the parking lot to help deter would-be thieves.) There wasn't anything stellar about either night I stayed at Quality Inn to warrant me overlooking the state of the neighborhood & staying there again in the future. It's not a bad place, I've always appreciated the easy access to the interstate, and it's certainly economical but there are other options out there as well.

After driving for 12 hours my daughter and I were exhausted. Got in our room and got ready for bed only to find the ac wouldn't stay on even when I turned it down as low as it would go. Found a hair in one of the beds and a couple of hairs in the bathtub. Too tired to deal with it, so stayed anyway. Breakfast ok, but the eggs were kind of gross. But the worst part is I accidentally left my kindle in the bed I slept in. After multiple calls of being told they would call me back after speaking to housekeeping which they didn't.. then when I called back the next day they told me to call back after 9:30 when housekeeping came in... which i forgot to do because I was visiting my daughter. Finally got through at just the right time for him to tell me the housekeeper was right there and she didn't find it. Really? Did she not change the sheets on the bed because my kindle was definitely in the bed! Somebody was definitely lying and I will never go back.. dummy me for leaving my kindle behind but shame on them for keeping it..

Stay away from this place. We were just there. Dirty, rooms dirty, towels were dirty, not secure, locks don’t work for out side doors and there’s bugs. There is a lot of homeless hanging around. Wasn’t afraid of them. But afraid of some of the other guest. Parking lot not secure for the area. We didn’t eat breakfast there due to everything being dirty. Sure didn’t want to trust the food. Girl at desk was rude. She answered everything with. I don’t know. I just came on shift. I did a search. Found out it’s being auctioned July 7 and this could be why it’s so bad and offering it for $50-$60 a night. This place should be shut down and bulldozed over.

Around the corner from the best Mexican seafood restaurant!! Mariscos Altamare!!! Go there!!!

dirty, noisy, unfriendly desk and uncomfortable. Everything you do NOT want in a stay.