Guest User
June 3, 2025
I will start with the positives, good location as we wanted to be in the middle of where the craic was. Cleaning service offered daily on our room which we declined as we like our privacy. How ever, towels and other necessary essentials received when required. Received a kettle on request as I'm a tea (irish brands) addict, when I asked for cups I was given 2paper cups. Not ideal😒. No spoon, however, tea & coffee facility not included in the room. I cannot remember ever staying in a hotel room where this facility is not included. The noise level at night is severe but given the location, it was expected but the TV volume could not be ajusted as it was programed. It was equivalent to our Irish volume as 🔇. That was really annoying 😒. On our 3rd night we came back to our room to find no electricity due to a fault , no lights, no sockets. It took over half hr to locate the problem and do the necessary repair. 🙄 On our second last day I turned on the hair dryer which I hadn't used before and after a bang, flames & smoke appeared which really gave me a fright. I was given a replacement but to be honest, I was hesitant to use it. So just to conclude, as a good will gesture I would have expected a waiver on the 15euro to hold luggage as we had an evening flight but that was not an option. Staff were courtious and abrupt depending on who we were speaking with. We will not recommend nor will we return.🙃