Natura Algarve Club

Bathroom needs a compkeset replacement. Bath full of rust

Booked this hotel as a last minute 4 day getaway with the family. We hired a car and was happy to find out the hotel car park was free to park in. Staff are very friendly and always happy to help which in our experience is a priority. We booked a 1 bedroom apartment for us and our 2 teenage children. Room was of a decent size, kitchen had everything you needed even a washing machine which again was great as we did it all before retuning home! Hotel was close to everything, even Aldi was only a 15 min walk away. Overall yes we would definitely go back purely because of staff. We've visited a couple of countries already this year and come across hotel staff that are rude, so this hotel was a pleasure - thank you to all the staff.

Lovely stay

Lots of positives and negatives for this place. There were plenty of groups whilst we were here but did not cause us any problems and were mostly quiet in the early hours. We stayed in a 1 bedrooom pool view apartment, the place is very tired and old fashioned, beds are hard as are the bed setees, we asked for a topper for the bed and was given one straight away that helped a little. The cleaners do a great job and the apartment was very clean. The pool was dirty looking when we arrived, a bit better after a week, however, the area around the small pool is filthy, the sun beds are not washed daily so they are grimy, cigarette butts are around the small pool and have been there the last ten days. The bar staff are lovely and friendly as are all the staff, they try to do a good job but need training on cleaning the outside areas. The whole place needs an upgrade I’m afraid, bedrooms and bathrooms especially. We had a nice time but would not return and would not recommend

I have been to lots of places but I have never been to a hotel with so many rules. On arrival we had to pay 200 euro cash deposit. Only cash. This was for breakages and we also had to sign a form of rules before we even started our holiday. The sheets/fabrics had to be left in the same condition or there would be a fee. We had children with us. You could not leave your sun lounger for longer than 15 minutes. No noise after 10pm. We paid 200 euro cash 33 for the safety deposit box cash and then 56 for tourist tax. So 300 euro gone before we even entered our room. When we did enter our room for additional extras there would be a charge if we wanted an hair dryer or an iron or even down to a baking tray. If you wanted a towel for the pool it was 3 euro a day. I have never been to such a money grabbing hotel in my life. We had a wooden swing in front of us with a sticker saying please do not swing: make it make sense. The room was basic and cleaned most days but we did have a swarm of ants in the bathroom continuously flying all over the floor. The cleaner sprayed something and that was it. We were stuck with the ants. The beds for the children incredibly uncomfortable. The staff were nice and accommodating but I wanted a holiday to relax and before my holiday even started I was annoyed and felt constricted by these silly rules. My poor elderly mom was so nervous leaving her sun lounger for more than 15 minutes. I would not recommend this hotel they charge you for a Ritz experience but sadly you get shabby butlins.

The hotel and facilities were excellent. The place was spotless our apartment and all the public areas were kept very clean, and all the staff were very friendly and couldn’t have been more helpful. The place was within easy access of bars and restaurants situated about half way between the ***** and the Old Town. Bit of a hill up to the main road but nothing too bad. While the place seemed fairly busy while we were there it was quiet at night which was nice. Will definitely be a place we would return to.the only thing that gave us a bit of a shock was we had to pay a €200 security deposit in cash when we arrived which we were not aware of, which was the fault of the travel agent not the resort.