Guest User
November 7, 2024
Absolutely wonderful family orientated hotel! We booked a superior room, all inclusive with Jet2. I had emailed in advance to request a lower floor room as I have a massive anxiety about children on a balcony, unfortunately they were unable to assist at check in but we were allocated level 6 which was absolutely fine. Check in was great, extremely helpful receptionist who explained everything we needed to know. Our room wasn’t ready as we arrived about midday so we stored our luggage and took a walk. We then got a phone call that our room was ready and our luggage was delivered promptly. Pools towels weren’t available until the following day though? So we were told to use the room towels which was a bit inconvenient. Room Extremely clean, the best storage space we’ve ever had for unpacking! Free safe, toiletries, and tea/coffee with a bottle of water which you refill near the lifts on each floor. The pill out sofa bed is horribly uncomfortable, I spent two nights in it and it is clearly meant for children, my back was in agony after attempting to sleep on it! Single beds were very comfortable and no complaints! Pool areas Absolutely fantastic set up for kids and teens. Wonderful slides, very cold pools but we all were in despite the poor weather. Great fun! Restaurants Loved the buffet restaurant, we are late risers and it was fantastic that a limited breakfast (brunch) was served from 10-12. It was also a lot quieter at this time. The lunches were great, there was always something to eat, loads of fresh salad, fruits and meats. The cheeses and dess were beautiful. Dinner was also excellent, they had themed nights, American, Surf & Turf, Latino, Portuguese, French etc. if on the off occasion nothing took your fancy, the Italian restaurant was excellent. Freshly cooked pasta and sauces to order. Lovely pizza too! The Italian restaurant also served burgers, hotdogs and snacks from 3.30pm if you missed lunch or just fancied a snack. The drinks were ok, wine was drinkable but definitely had better. The cocktails were, I’m sorry to say, just pure sugar. Pre-made and very chemical tasting. The snack bar by the slides was a massive hit with the kids. You could help yourself to ice cream, crisps and fresh baguettes, yoghurts, salads and sandwiches. This place was brilliant!! Beer, sangria, hot drinks and soft drinks are just self serve which was a brilliant addition for mid afternoon snack. Location Perfect at the top of the *****, easy walking distance and a handy bus to old town which we didn’t use. We used Bolt for taxis and it was €3 to old town. Very handy. Overall, despite the poor weather we had a lovely holiday. Our girls loved the teen room with computers (pay at reception) and we went to the entertainment tent on two evenings but it just wasn’t our cup of tea but no disrespect to the entertainment team, we just didn’t have much interaction with them. 100% recommend this hotel for those travelling with younger kids, ol