Royalisa Hotel

Hotel Review My wife and I have stayed at this hotel for a week, and unfortunately, it has been nothing short of a nightmare. Every single day for the past eight days, we have encountered at least one issue, ranging from poor cleanliness to maintenance failures and more. We approached the staff about these problems discreetly, in an effort not to disturb other guests. However, we were consistently met with arrogance, argumentative behavior, and a complete lack of solutions. The management, especially the hotel owner, seemed utterly incapable of handling conflict constructively. Instead of acknowledging the issues and working toward solutions, he would raise his voice and shift the blame onto someone else. This is not how hospitality should work. Mistakes can happen, but the focus should be on resolving them—not finding someone to blame. As guests, we cannot fix plumbing leaks, poor cleaning standards, an unmanned reception, or errors in their booking systems. These are all issues that should have been handled professionally by the hotel staff. Instead, every issue was dismissed or poorly managed, making our stay increasingly stressful. Additionally, the noise levels in the hotel are unbearable. The walls are so thin that you can hear conversations in other rooms as well as everything happening in the hallways. From the beachside restaurant to the hotel entrance, every sound echoes through the building, leaving no room for peace or relaxation. What makes this experience even more upsetting is that we were promised a luxurious stay at “Alanya’s best couple’s hotel.” This could not be further from the truth. What we experienced was the exact opposite: frustration, disappointment, and a complete lack of professionalism. This stay has been heartbreaking and distressing. We are deeply disappointed and cannot recommend this hotel to anyone seeking a peaceful, high-quality vacation experience.

Fantastic hotel The hotel is very clean the service is excellent friendly staff

Horrible, we left as soon as we could Horrible! Felt like a prison cell. We had three rooms for us and our family, we were suppose to stay for a week but wanted to leave the minute we came in to the rooms. Unfortanetly we arrived in the middle of the night, so we had to sleep there the first night. No covers on the bed, just a small towel that wasn't even big enough for me and my husband. One outlet to charge the phones, and we were 4 people in the room. Big holes in the walls, bad lighting, no bedlights just a boring lamp in the ceeling. Bad paintings on the walls.

Never again Worst hotel we have ever seen. My 76 year old mom traveled with us, and she cried and wanted to take the first plane home again rather than staying at this hotel. Filthy and horribly trashy. We checked out as soon as we could and booked a different hotel. We still didn't get more than 50% back even though we only stayed one night instead of 6 nights.