Guest User
May 17, 2025
First thing we see in the room was the toilet leaking always making noise, the tv didn’t work and the balcony door didn’t close all the way. So they moved us to a different room and this room was not much better. The rooms in the photos on the website are completely different to the rooms we have seen. They say it’s all inclusive but you have to pay for icecream and sunbeds. And if you want to play football in the courts you have to pay. The bar there was so poor that you had to walk all the way down to the main bar just to get a drink, because they don’t want to open the bar up at the pool yet. And the drinks you have come in a little plastic cup like I’m a kid. The food here was not the best, most nights we had to eat out, just so we could eat. We fully understand traditional food, but there’s kids and people with various allergies etc, typical simplistic food would have safised. When the cleaner come in to clean the room they moved all of are clothes around. Like don’t touch my stuff. Overall, not satisfied and won’t be returning the pictures used on various holiday websites of the hotel/rooms etc are very deceiving. Slides aren’t open due to not having a license for it which isn’t stated prior to coming, why show them if you cannot use them?