Sentido Bellevue Park

Excellent

Following a recommendation from a friend, I reserved a hotel room with high expectations due to its favorable rating. However, my experience fell short of these expectations. Despite anticipating a minimum level of service, I was met with subpar reception and an unpleasant odor lingering in the corridor. The dining experience was disappointing, with poorly prepared food and a lack of adherence to service times, exacerbated by a rushed closure of the restaurant while patrons were still dining. Furthermore, the condition of the swimming pool was unsatisfactory, resembling a cesspool rather than a recreational facility, and the behavior of the lifeguard was unprofessional, as he prioritized reprimanding guests over fulfilling his duties.

It could never be a 5 stars hotels . 3 stars would be acceptable.

Amazing service and staff. Nothing was too much trouble and every member of staff went above and beyond. Reception were always happy and friendly, cleaners, bar waiters and entertainment. Place was so clean, excellent quality of food and drinks and everyone made sure our stay was brilliant. Will deffo me back. Special thanks to kiki, So, ida, Joseph, & mimo for all the work in daytime doing activities and the shows at night. Looking forward to coming back with family.

We visited this hotel for the first time. On appearance the hotel looked very nice and clean. The staff were very welcoming and friendly. 10/10 for the staff in all departments They gave us an introduction talk and let us know what parts of the hotel are available and which aren’t due to it being out of season. When we got there, check in wasn’t open just yet so they told us to go to the restaurant and get some lunch. In terms of food, I had a mixed review on it. I felt like the food was very mid. I think the options could have been varied. I got tired of eating fish constantly. They do have a variety of options however due to them being cooked in stews and stuff my stomach didn’t like it. However my family enjoyed. I would say that the restaurant does need upgrading, it gets very crowded as there not much space. Would like to give a big shout out to Wahib and Lufti they were amazing at the restaurant. They were very kind, helpful and efficient especially Wahib. He would set our table with flowers and candles and etc. We really did appreciate it so tipped them and left them gifts for when we left. In terms of the rooms, we had the family room with sea view. It was really big honestly 5 of us slept in the rooms. The rooms were regularly cleaned and big shout out to our cleaner aswell, she did well! Also tipped her!! Air conditioner worked well and so did the heating when needed. No complaints about the room. The bathroom I would say needs updating, i didn’t like the fact it was a bathtub shower, but other than that, really nice. Had wardrobe space enough for 5 people. As it was winter season, the pools were open but too cold to use so we used the indoor pool which was good. The children loved it. We were there over Christmas and they celebrated the holiday aswell. They decorated the hotel and celebrated the day on the 24th. It was very nice how inclusive they were. Uploaded some pics to show how they celebrated. Would recommend to others! Get the vodka sun when you are there 😍