Guest User
January 11, 2025
The hotel service is very poor, the hygiene is very poor, any project that requires the help of the staff will be charged. There is a charge for changing a soft pillow to a hard pillow, a charge for changing a double bed to a single bed, a charge for cleaning the room, a charge for changing towels, a charge for one hour of late check-out, etc. Everything is charged separately. The front desk staff is very slow. There is only one restaurant in the whole hotel, and the food variety is scarce and the taste is bland. There is only one box of tissues for three days of stay. When I applied for more tissues, the housekeeping said that they would only add one box. It is actually very inconvenient to enter and exit the ski resort. You have to take a car or cable car to the ski equipment hall to buy tickets. If you rent ski equipment, you have to carry all the ski equipment and take the bus to return it. It is the most stingy hotel I have encountered in my many years of traveling in Japan.
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