Séjours & Affaires Hotels in Aix-en-Provence

Close to the bus terminal of Exxan Provence, super Marquette is also nearby, and the location is good. The room was not large, but it was convenient with kitchen, IH range, microwave oven, refrigerator, tableware and cooker. Check-in is a self check-in method, and the key of the room is obtained from the key box, but the reception is basically absent on Sundays and nights, and it is closed on weekdays. Therefore, the service cannot be expected at all. When I made a reservation at Trip.com, I was contacted to call the hotel to confirm, but the phone was often not connected, and I went to the site without knowing the key box cancellation number, so I couldn't get the key. The first day was to stay at another hotel. The next day, I asked a local person to contact me by phone or email, but I couldn't stay on the ２ day because I couldn't notify the key box cancellation number and the reception was closed. I was contacted with the key box cancellation number on the morning of ３ and paid for the reservation for ４ night, but I could only stay for ２ night. When I ask other guests, if you make a reservation with **********, you can get a cancellation number contacted by SMS without contacting the hotel, so it is not possible to contact with Trip.com It can be said that there is a problem in the reservation system. I used Trip.com for the first time this time, but I don't feel like using it again if I can't trust the reservation system.