Aix-en-Provence Hotels with Hot Tub

The hotel is good, the cost of Ctrip is too high, the domestic departure time set more than 2100 hotels, to the hotel will become more than 1800. The difference between the hotel in Geneva has reached more than 400 RMB. It is recommended that you can cancel it. Go to the hotel in advance and buy it at the front desk after refunding.

Very comfortable hotel, everything worked ok in the room, tv, kettle, fridge, shower with good hot water. Everything was very clean and convenient. It also had a kitchenette with pans, pots, cutlery and crockery. Hotel is located right at the heart of the Village, walking distance to everything!. Special thanks to the reception staff that were super nice and Friendly. I stayed in Room 207, where there was zero noise from the street. Thanks!.🙂

We recently spent four nights here and i can't rave enough! We made reservations primarily based on reviews we read here and we thought the hotel was even better. We were traveling as a family with our teenage daughter and booked the junior suite which was perfect. A large room by European standards and it was perfect. We had a fold out twin bed and we could move around the room with it open. The location was great - close enough to everything but not overrun by street noise and busy crowds. We walked to dinner every night and one restaurant was better than the next. We spend one day in Aix-en-Provence and did day trips the other days. There was so much to see and visit in the area but more about the hotel. The front desk staff were so nice and so helpful. Mostly younger but so attentive and helpful making reservations for us, changing tickets to a site we booked when our daughter wasn't feeling well and offering great suggestions. The breakfast was also a big hit. I would recommend getting it included. There is a beautiful outdoor garden to eat in. Plentiful food and great variety from bacon and eggs to a continental breakfast of pastries and fruit. Lastly, we booked the parking spot which was a big plus. It was a short walk from the lobby and it was great to not have to worry when we returned from our adventures about where to park. Can't recommend enough. We look forward to returning.

Is this the worst hotel I’ve stayed at? No. Was it good? Also no. Let me start with the positives. The property is gorgeously landscaped. You feel like you’re in a private oasis. The pool is very nice, but during peak summer hours the chairs are scarce. The breakfast buffet was fine. Restaurant staff were friendly enough. And on to the bad. I can’t believe this is a 5-star hotel. It’s overpriced and the rooms feel dated. The front desk employees were the least friendly we encountered during our 2+ week excursion in France. One evening we requested in advance that a taxi be called to take us into town. The gentleman at the desk said no problem. When we came back down to the lobby an hour later, a different woman was at the desk and said she had no record of our reservation and instead of offering to immediately call a taxi, sort of argued with us and continued to insist no such reservation existed. We were given the odd 2-story room…the bedroom was upstairs and the bathroom was down a narrow and steep flight of stairs. Overall it was annoying having to trek bath and forth. The room was also unbearably hot despite the ACs being on. We kept the window’s curtains closed during the day, but this didn’t seem to help. After a day of sightseeing, we came back to our room to find housekeeping had opened the curtain and turned off both AC units. It was absolutely miserable. The bed was uncomfortable, lumpy in areas. On the final night, we finally asked for a fan which they did provide. We had quite the unsettling experience when our hotel door was unlocked and 2 hotel employees appeared inside our door at nearly 11pm. I was dead asleep with earplugs in when they turned on the lights, we kind of just stared at each other and they finally closed the door. Completely bizarre. Finally, the location is subpar. While it’s only a 15-20 walk to the center of Aix, you really miss out on the charm of the town. Bottom line, I would never stay here again.

If you want a peaceful respite from traveling through France, make a stop here to enjoy the stunning grounds, excellent food, comfortable modern rooms and accommodating staff. This hotel within a winery is modern and up to date, while maintaining the charm with buildings from the 17th Century. The ultra modern sculptures that pepper the grounds are “interesting” to say the least but no matter your taste, don’t take away from the sculptured landscape. The pool is modern and sizable while the gym is good for only two. The two five star restaurants offer Japanese and French cuisine and there are daily wine tastings in the ample sized bar off the lobby. The beds are very comfortable and the bathrooms large. Don’t forget a trip into Aix de Provence for the 365 day open market and endless streets of shops.

This was our second stay at Villa Saint Ange, and I'm disappointed to say it will definitely be our last. We stayed here a couple years ago on our honeymoon, and while we had a few small issues with the service, the gorgeous grounds, immaculate room, and great location merited a return stay. Unfortunately, our return trip was much worse than the first. First, the good: the hotel is still gorgeous, and the pool is still lovely. The location is great - a short walk will bring you right to Cours Mirabeau. The restaurant is newly overseen by Pierre Gagnaire, and is still nice (though honestly no better than under the previous chef). We had two main issues this trip: our room, and the lack of service recovery when we had an issue with it. Our room was located at the front of the hotel overlooking the street. It was very nicely appointed, but as we learned at about 5-6am every single morning, it has a glaring issue: noise. Each morning, a symphony of garbage trucks, delivery vehicles, and other service vehicles absolutely bombarded our room with noise. While any room facing the street is likely a bit noisy, our room in particular was RIGHT above the hotel's loading bay, meaning 5am deliveries to the restaurant were unacceptably loud. The many antique floor-to-ceiling windows in the room were beautiful, but absolutely worthless noise insulators. We mentioned this issue to the staff, who seemed unsurprised by the complaint, and also offered nothing more than a fairly insincere apology. That said, it's not the responsibility of a hotel's receptionist to resolve hotel layout problems - it's the responsibility of management/ownership. This is not the only review to mention this issue, which means management/ownership knows this is a problem and simply does not care. This is also not an inexpensive room - it's actually a Superior category room, and thus commands a price of nearly $1,000/night. My advice to the owner of this hotel: this room cannot be a guest room. The location is not acceptable for a bedroom, and charging this much money for such a substandard room is a bad look. Convert the room to a library, parlor, utility closet - anything but a bedroom. Other consistent, easily-remedied feedback in guest reviews (most notably, lack of coffee maker in the rooms) has been ignored by management, so this likely will be as well.

Some strong points: the air conditioning which works quite well, the location of the residence. On the other hand, the accommodation was dirty when we arrived: I reported it to reception (windows, toilets, smell of tobacco and dusty floor!): we were told sorry we are understaffed with no other solution... And it's impossible to have a vacuum cleaner because there simply isn't one! In addition, very few accessories in the accommodation. And a few more surprises: no outlet in the microwave housing, only one very dirty pan and the swimming pool closed at the end of the stay because supposedly an organism passed through and the water was not up to standard. In short, unless there is a major renovation program, we will look for another residence if we come back to the area.

This business needs a huge overhaul. It is unacceptable to rob guests with such terrible accommodation. I had booked 10 days in this place. Upon my arrival after a long trip with my heavy backpack, the receptionist ignored me as I waited for her to greet me. What a greeting! 'You will need to bring your rubbish in the bin before you leave; you will be given fresh linen in four days; you need to sign in to the internet every time you use it; you will need to do the dishes before you leave' etc...No welcome words, only orders. I felt I was signing in to jail! I have been in hostels in the past, am well travelled and I manage my expectations, but this was far worse than any hostel, airbnb, hotel, or residence I have ever been to. Upon entering my studio - I would not call it an apartment, I found the shower head dirty, the wastebasket dirty, the walls bare of any decor except for a cheap frame. There was only ONE plastic hanger in the closet, with all the others broken. In the kitchen, there was a 2oz bottle of washing detergent and not much at all, not even a coffee maker, just a kettle. There was only one roll of toilet paper for my 10 day stay. No one was ever at the reception except early in the mornings. You could not reach anyone in the afternoon or evening. When I ran out of toilet paper, I asked on my way out to have a few rolls dropped in my room. Upon my return that night, nothing. Luckily I met some guests who were sitting outside (equally unhappy with the residence), who saved me and were most kind, bringing me a roll. When the next morning I asked for toilet paper again, after having left a note at the unstaffed reception desk, I was finally given some. But fresh towels after 4 days? The response was ”well, I don't know, I have to ask my colleague...” I could not believe the staff's attitude. I was happily able to find a place 8 days later and could not leave soon enough. (Unfortunately, in high season and at the last minute, accommodations are nearly impossible to find in Aix.)

The hotel is very run down. The air conditioning was not working but you could not open the windows at night because of the noise from the motorway running alongside. Also the music the hotel plays throughout the public areas goes on 24/7 With a speaker on the patio area below our room it meant that even with the window shut there was a constant bass beat we couldn’t get away from. Despite requests to the hotel from our wonderful tour guide nothing was done. Temperature in the bedroom was 25c. Do not eat at the hotel, the food is abysmal and very expensive. The grounds and pool are not maintained and filthy, the litter bins outside reception overflowing. The only positives are the towels and bedding are new and plentiful and the supplied toiletries are high end, good quality.