Guest User
March 27, 2025
The hotel is set in beautiful, expansive grounds with an impressive and elegant building. The common areas are well-designed and stylish, fitting for a five-star establishment. Our room was comfortable and nicely appointed, but it could benefit from an upgrade to include power outlets on both sides of the bed, rather than just one. Unfortunately, our experience at the Checkers buffet significantly impacted our stay. The ambiance was lacking, with outdated decor and a poorly thought-out layout. The food was merely adequate and did not meet the quality expected from a five-star hotel, especially compared to similar establishments I have visited. Additionally, hygiene concerns were apparent as flies were spotted settling on food, which was quite off-putting. The staff appeared overstretched and disengaged, with tables often missing basic items like crockery and cutlery. The overall experience at the buffet was disappointing and certainly not up to the standards expected at a luxury hotel. While the setting and design of the hotel are commendable, improvements to dining quality, hygiene, and staff attentiveness are necessary to justify its five-star rating.