Hotel Taj Plaza, VIP Road, Agra

What can I say. An experience at the very least. Let’s start with our “upgraded” room, may I add, with “no extra charge”. Firstly, hygiene and cleanliness isn’t in their vocabulary. Let’s start with the negatives: 1. Stains and holes in the bedsheets 2. No sheet cover, just a blanket from my grandmas era, covered in 18th century dust. 3. AC-there was a machine but we were told it didn’t work, so maybe for show? They did upgrade us with a mini desk heater. 4. Mould on the ceiling had been painted over. 5. Disco lights surrounding the bed. 6. Taps hadn’t seen a cloth since the dinosaurs. 7. Toilet was a disgrace. 8. Mouldy toilet roll and bin that hadn’t been cleaned or emptied since the renaissance . 9. No hot water because everyone is out the whole day and nobody apparently comes back until 9pm. (They turn the boiler on at 7). 10. Served mouldy bread at breakfast. Sent it back and received a butter-less and jam-less slice of untoasted bread. The restaurant “manager” claimed the bread was fresh and dismissed the mould. 11. The coffee had an oily film floating on the top. 12. Hair and grease in my food. 13. Glimpsed at the kitchen and it looked like WW2. Now the positives. 1. Great location 👍🏾 2. Great view of the Taj from the mess of a rooftop bar 👍🏾 Should you stay here? You decide. If you do, take an exterminator with you. Oh and a duvet and pretty much everything else.

everything is fine except the toilet. the toilet smells a bit, is not clean and looks gloomy

How excellent it is to have your hotel 5mins walk from one of the 7 wonders of the world! It is near to Taj Mahal and the hotel is of good quality! Could improve on hot water for showering though.

Staff was very friendly. Need to fix hot water situation .

It was bad. Cold, no heater, no hot water

On the positive side the manager could not have been more helpful. The view from the roof is spectacular. The Wi-Fi is strong. The rooms are dirty, in need of decoration and the breakfast is just toast and jam. But for the price the location is fabulous. There is no pool as it claims

Don’t ever go in here scammers!! I arrived in Agra with my wife late in afternoon and fancied a beer. Our hotel did not serve alcohol so I went to the street and this hotel over road had a guy standing outside and he said they have beer. I thought ok so followed him in and made way to roof top. Place seemed a bit run down but I don’t mind as long as they got beer. Guy seemed friendly enough and was nice view of Taj Mahal. I ordered one glass of wine for my wife 700 ruppee’s and a kingfisher for myself 550 rupees. Drinks took a while to arrive and guy was talking on about getting a guide and he can do currency exchange. When the drink eventually arrived I noticed something odd that my wife’s drink was already poured and she had not been shown the bottle. He opens the kingfisher which I noticed had front label scratched off and date scratched off. He poured it I took a sip and it was disgusting. I noticed lid to bottle had rust and was also a crack on the bottle. My wife said her wine tasted like a weak apple juice. I was not happy about this as we had been served fake drinks so I told the guy we was leaving and he became argumentative and aggressive. I had to firmly tell him to back off and we are leaving and he was demanding money. We was walking back down the stairs and he was getting really close so I pulled out pepper spray me and my wife was carrying and he stood back and went down stairs. I was cautious as I was with my wife and did not want her in any danger and there was more guys down stairs. We got downstairs and got the hell out of there! Anyone who comes across this place stay away I was only in Agra an hour and this was my first experience of the place with these absolute crooks!