I gave the service a rating of 1 because one of the staff members entered the female-only dormitory without permission. All the room locks are broken, so you cannot lock the door. When I went to sleep at night, I used a string I had to secure the door.
I had no choice but to do so because they kept entering without permission.
I don't know if the staff member liked me, but he was very close to me and touched me a lot, so I tried to avoid being alone with him as much as possible during my stay. However, he contacted me even after I checked out and moved to another city. When I left him alone without replying, he reprimanded me for being in contact with other guests, started badmouthing them, and finally started abusing me using vulgar language. It was nothing but fear. I never want to go to Agra again, let alone this hotel, as long as this person is there. I don't want to separate it by gender because the other staff and facilities were good, but it might be okay for men. I definitely do not recommend it for women.
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