Royal Garden Villas, Luxury Hotel

Fantastic

We were a family of four across 3 generations - two 80 year olds, myself with mobility problems and my daughter. Guess what? We all LOVED it. We stayed in 2 bed Lotus Villa. It was stunningly decorated, beds were the best I have ever slept in (even better than home!), the facilities in the villa were excellent - Jack and Jill basins, each bedroom having it's own ensuite. Our room had a lovely bath and an outside plunge pool too! Our big pool was lovely as well - with a seat area, we even got my dad in the water! My mum re-discovered her swim fins after not having swum since the pandemic started - at 84 she had lost her confidence and it was lovely that she could regain it at RGV having our own pool. As the one with mobility issues, I was pleased to see all levels accessible with a ramp - this is brilliant in this day and age, a lot of booking sites are non-commital about this. Knowing I may need a wheelchair in the future, this is reassuring. We found the staff amazing - from the manager Fiona who welcomed us warmly on the first morning and kindly allowed us to keep the villa until our late departure, after I mentioned that my elderly mum had a bad night. There was a lovely VIP suite after check out which we had intened to use - it has beds, a soft drink minibar and showers as well as a work desk. I have never been so impressed with the care at a hotel before. From the staff who provided our room service, topped up our water, ice bucket, or brought bedtime chocolates in the early evening, bringing the pool brunch, to those doing the daily clean (cheerful and efficient) and those on reception who arranged a taxi to the supermarket. They also kindly arranged a taxi back for us when none of our phones would pick up the network, but we whatsapped them and they saved the day! The lovely breakfasts were the best and variety with fruits, juices, cava, lot and cold dishes, so that we all looked forward to breakfast, which isn't always the case as my daughter has severe allergies. The hotel handled this kindly from before we even arrived (indeed this is why I booked here as opposed to anywhere else). My daughter and I also used the spa and had some treatments which were professional and a delight. On our last day, we had asked for a large taxi for the transfer and given it was a holiday and many people needing taxis, we were grateful for their help. Every interaction with the team was spot on! Indeed, I think initially we were overawed at the loveliness of the site, and by the time we were leaving, it was so hard to leave. It is the wonderful team that make this place amazing. Some luxury venues can be intimidating but RGV was welcoming and every generation in our party just loved it. We can't wait to return!

Arrived home yesterday after the most incredible few days away. I was very sad to leave. This place is special! As my husband regularly tells me… I’m quite hard to please and I’m not wowed easily but this place had my jaw on the floor! We’d originally tried to book Royal River next door but it sold out as we went to book and so this was our second choice. I was slightly worried before arriving that I’d feel like we’d missed out staying here when Royal River was just next door but I never gave it a second thought once I arrived here. I’m so pleased we ended up at Royal Garden Villas! We were upgraded (completely unexpected) to Villa Aqua which is the Queen villa and it was truly spectacular. Nobody told us that we’d been upgraded but on the basis that we’d booked a 1 bed villa and ended up with one of the largest 2/3 bed villas onsite - we had been!!! We took full advantage of pretty much everything this place had to offer and I honestly couldn’t fault anything…. Staff - very friendly, helpful and accommodating Surroundings - just beautiful Facilities- everything you could possibly need ( even inflatables for the pool!) Food - some of the best food I’ve ever had, that’s breakfast, room service for lunch and eating in the evening in the restaurant Spa - relaxing spa pool and our massages were great too VIP room for checkout day - well equipped with everything we needed to get ready for the journey home WhatsApp Service - brilliant, always received a response pretty much straight away The water, coffee pods and chocolates that were topped up daily was a nice touch, the violinist at breakfast and the piano player/singer in the restaurant in the evening were also lovely. Would I return? Absolutely in a heart beat! Thank you Royal Garden Villas for a holiday we won’t forget and I hope we get the chance to visit you again in the future.

We absolutely loved this gorgeous resort! Thank you Fiona and Isabel, and the rest of your kind and thoughtful team! They are wonderful, food and accommodation faultless. They stopped by twice a day to bring ice, water, and lovely chocolates! Our pool was clean, and they even blew up my inflated ring to use! Thank you all, including the sweet cleaning ladies who put us back together every day! Thank you to the wonderful driver who came and rescued us after being stranded at the Hyperdino and Uber wouldn't bother! Everyone there is positively brilliant!!!

This is the best accommodation we have been privileged to stay at in Tenerife. From arrival to departure, we were made feel so welcome and special by all the staff. The villas are fabulous - luxurious and extremely comfortable with great views down onto the coastline. The food is excellent and an amazing choice for breakfast. We could not fault anything. Fiona, the Manager, is exceptional – she ensures she greets all the guests and has the entire resort running like clockwork. Fiona’s team of staff are simply the best – such a family atmosphere amongst them – they are friendly, humourous, professional and went above and beyond to make our holiday so amazing – in particular Carlos, Tomas and Rafael. Thank you Fiona and all the team for our incredible holiday. We honestly did not want to leave and hope to be back again soon.