La Casa Baatsona Apts

This is a great place to stay while in Accra. The location was ideal. The owner and staff are fantastic. Anita planned an excellent trip for us. We could not ask for anything better. The food was great. Any minor issues we had, it was immediately resolved.

Staff good, but no free breakfast as advertised. THE GOOD: Property was OK, Beds comfortable enough. Helpful staff. THE BAD: Finishes were poor, but trades seem to be inexperienced. Toilet kept sticking so had to lift lid to release stick float so the toilet would flush. Pieces of paper shoved around gaps in door/ windows. We went for this hotel cause it came with free breakfast but were told our breakfast was not free even though it said so on our booking which we showed them. Air conditioner filters were filthy dirty, see pictures. So we had to clean these. Kitchen a bit under equiped, Some cupboards dirty Had to buy own soap and towels. Room only serviced once in 4 days. OPTION WE USED WHEN BACK IN ACCRA: We went to Erata hotel on way out and had much bigger rooms with pool facilities and free buffet breakfast and shuttles for the same price. Closer to Accra mall, water park, airport etc. The rooms were also serviced & cleaned daily. It appeared that the Ghana government also used this hotel as did many businesses. FINAL SAY: Whilst the Staff were pleasant, it appeared that the owner had to be contacted by phone if there was a problem and was not hands on to make decisions or talk to guests. Also this one was further out than the Erata that we stayed in on way back so technically it should have been cheaper. Especially since there was less facilities and services. So we felt let down by the owner and won't be back. We should have been reimbursed for breakfast also.

First impression is how clean and tastefully decorated the rooms are. This is the only time I have felt ‘home away from home’…Service is top notch. Ambiance was soothing. Ended up staying 30 days. Anita proved to an excellent host. Looking forward to visiting again.

The accomodation was spacious with big rooms and the name La Casa meaning The House matched what was available in the house as it made us feel like being at home. There was alot of facilities which made the trip comfortable. The owner Ms. Anita was super nice nd friendly and helped us in every ways she could. There location was easily accessible to other part of town. People knew us when we walk around which made us feel part of the comunity. Highly recommended for a family vacation

Just like advertised, the place was very clean, spacious, welcoming, secured and safe. The staff members were great and very accommodating to all our requests, food and delicious with lots of options. We really enjoyed our stay at this place. It met all our requirements as a family of 5 with kids. Anita, the property owner, was a delight to communicate, helpful and very professional. This property is highly recommended.

Received professional service from the beginning - booking confirmation was efficient, and questions about the facilities were promptly answered. Upon arrival at the hotel, everything went smoothly and with delight from the management team. Great layout of the room, spacious for a family of four, from the size of bedrooms, toilet, kitchen and the extra balcony space. The experience felt like home to home with all the necessary amenities, and whatever was needed was provided without any stress or delays. The food was terrific, with fantastic service and customer delivery. The food ordered came on time, and if there were any delays, we were notified and promised it would be delivered, which was true to their word. Overall, the whole stay was delightful, with the best customer service. The only minor thing I will change slightly is the water temperature (it needs good regulation with hot and cold). Fantastic service from your team Anita and keep up the great work for making your customer stay a pleasure. Until next time :-)