3-Star Hotels in Acapulco

I will start off with the positive and give 5* to the 3 waiters in the Bambuco Restaurant. David M who has always made my previous visits to Hotel Elcano Bambuco Restaurant a lovely experience in dining. David is a personable, pleasant young man and speaks excellent English. This visit in January I also had the pleasure of being served by Rigoberto who is pleasant and speaks English. And I can not forget to thank the pleasant Pablo at breakfast who always with a smile would bring over when ever he saw me two Concha (delicious sweet breads). Pablo also speaks English so he was the only one at Breakfast that knew what kind of bread rolls I wanted. I booked an all inclusive package with Sunwing Vacations to Hotel Elcano from January 11 to 18 and stayed in room 815. I am sure the Reservations Manager and Director of Hotel Elcano knows who I am and did not really care that they might lose me as a returning guest. One of the many reasons I returned to Hotel Elcano in the past is because I enjoyed having the choice of Buffet or Set Menu at Lunch and Dinner. I also enjoy their food, their wonderful presentation of their dishes and their excellent service by their waiters when I order from the set menu. This trip in January I was told by the Hotel Elcano Reservation Manager according to this years contract with Sunwing, Hotel Elcano has arranged for all meals to be buffet unless the hotel does not have many guests on specific days then it will be Set Menu. I told the Reservation Manager that my contract with Sunwing is still the same indicating lunch and dinner buffet or set menu. I even had a copy of my contract with me of what is included in my all inclusive package that I purchased through Sunwing. I was told by the Reservation Manager that it was Sunwing responsibility to inform their customers of the change and I would have to speak to Sunwing. So I made a complaint with Sunwing Representative onsite in Acapulco and I was told I have to speak with Guest Services Desk at the resort, since this is internal resort information that has to be managed with them. What a disappointment! This really ruined my enjoyment of my stay at Hotel Elcano. Hotel Elcano also changed their Dinner Hours which was only available from 7:00pm to 9:00pm. Sunwing website indicated the Dinner hours are from 16:30 to 22:00. The limited Dinner Hours set by Hotel Elcano for Sunwing guests became a big inconvenience for me. Because of the limited two hour time frame to have Dinner at the hotel denied me the opportunity to arrange other activities in the evening to enjoy in Acapulco. Whoever is familiar with Sunwing knows who is at fault and I know there were other complaints at other resorts in Acapulco with similar situations having problems getting what they paid for. I feel though that Hotel Elcano could of rectified the situation at the moment since this was my third visit to their hotel.

EXCELENTE SERVICIO DEL PERDONAL Y TODO MUY LIMPIO . Las habitaciones muy amplias la vista al mar hermosa . La comida muy rica y mucha variedad, el bar todo muy bien en el mar excelente servicio de meseros muy atentos

A very elegant place with beautiful views. The customer service us very great and helpful as well as caring. Would definitely recommend. They have a clean space and great pool for kids and older ages as well as a bar and food service by the pool.

PROS excellent service, friendly staff, very clean, great drinks, fun activities (tequila volleyball is a must), private beach area, great water pressure in the showers, every room has an amazing view, food was good (omelettes in the morning are the best), la cava restaurant is a great experience (be sure to make reservations for it, it is included in all inclusive packages) CONS basic rooms, hard beds, if you are a spring breaker there are more families here than college students (a plus or a minus depending on what you are looking for during the day), it is on the end of the hotel ***** so not everything is within walking distance (taxis are really inexpensive though, less than $5), no clocks in the rooms Acapulco is to Mexico what Florida is to the US, so if you are American you will be in the minority at the hotel but everyone was very friendly so it did not affect my experience at all If you are a spring breaker looking for craziness all day stay at the Playa Suites, but if you want a relaxing experience during the day stay here It is within walking distance to the Playa Suites, Disco Beach (you have to go there!!) and Ibiza plus McDonalds, KFC and other restaurants/stores Spring Breakers - be sure to hit up the Student City parties and purchase their party pass!! Disco Beach New Year's Party and Los Alebrijes Maxim VIP Party were some of the best nights of my life I would highly recommend this hotel to anyone looking for a great value for all inclusive packages.

My friends and I stayed at Calinda for a week in March for Spring Break. After reading some of the reviews, we were expecting a really horrible hotel. However, we were quite pleasantly surprised by the quality of the hotel. Here's a summary: *this is definitely not a luxury hotel... many of the people who stayed there seemed more like local Mexican families than tourists travelling from abroad, so it was more of a ”locals” kind of hotel. * Nevertheless, hotel lobby was large, open-air setting, and there was a live band playing a few nights out of the week while we were there. Hotel is very clean, we would always see people cleaning and mopping the floors at all times of the day. *ROOM: very spacious, clean, separate sink and shower area. Every room has a balcony, and we had a lovely view of the ocean and beach. Beds weren't super comfy.. but was decent. Sheets were clean (thank God!) *House-cleaning was very good... we had a really nice lady clean our room every day. We left her a $2USD tip every day... and our room was always cleaned very well. *Hotel pool was pretty nice... not HUGE, but a good size. Go at the end of the day, the pool is really nice and warm. Nice way to end the day. *Plenty of beach chairs everywhere. Hotel is right on the beach which is quite convenient. Hotel provides beach umbrellas and chairs... but they can run out in the afternoon. Overall we were quite pleased with the hotel. In terms of location, Calinda is in the middle of a lot... but not quite next anything. Most of the places you want to go to (bars, restaurants, Super Gigante) are within a 15 min walk. Good choice for those travelling on a budget... or for spring breakers who want to enjoy themselves, but don't want to be living in the craziness/noisiness of spring break. Again, not a super fancy, luxury hotel... but its clean, good sized, and never had any problems with hotel mgmt.

Love this place. Beautiful views, nice staff, nice rooms. Cold AC. Daily room cleaning. Rooms have kitchenettes and frigobars. Plenty of nearby restaurants if you don't want to eat on the property. Private beach, 3 pools. Central location, lots of stuff to do close by. 24 hrs medical service available on property.

Experience an abundance of unparalleled facilities and features at Holiday Inn Resort Acapulco. Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services.Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as express check-in or check-out, luggage storage and safety deposit boxes. Obtaining passes for the town's top entertainments becomes effortless with hotel's ticket service. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Holiday Inn Resort Acapulco with convenient amenities like room service and daily housekeeping at your disposal.Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors.At Holiday Inn Resort Acapulco, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at hotel with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you. A few accommodations within Holiday Inn Resort Acapulco offer unique design elements such as a balcony or terrace. Certain rooms boast in-room amusement features such as television, in-room video streaming and cable TV, offering guests an enjoyable stay.In select rooms within the hotel, a coffee or tea maker and mini bar is available to cater to your requirements when desired.In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and towels, ensuring a comfortable stay for guests. Begin your day with a scrumptious on-site breakfast available each morning at Holiday Inn Resort Acapulco. Begin your day feeling refreshed and invigorated as you enjoy a delightful...

A nuestro Check in el personal muy amable y atento aunque la habitación la entregan hasta las 3pm tienen servicio de guarda equipaje y puedes hacer uso de las instalaciones hasta que te entregan la habitación ya que en mi caso llegamos a las 8am nos colocaron nuestros brazaletes y pudimos ingresar, el hotel en si no es lujoso pero las instalaciones son muy cómodas, con aire acondicionado y todo lo necesario para que la estancia sea cómoda, el elevador de la torre 1 tarda DEMASIADO, en el restaurante no tienen mucha variedad de alimentos y si es algo caro para lo que te sirven pero no tan caro si tomas en cuanta que es un hotel a pie de playa, el desayuno americano que incluyen algunas estancias son de buena porción y muy rico, todo el personal del restaurante muy atento y amable. La alberca esta climatizada lo que es muy bueno y mas cuando llevas niños. Te prestan toallas de alberca las cuales puedes sacar del hotel por si vas a turistear a la Roqueta u otras playas y si las pierdes tienen un costo del 250pesos, solo te las cambian una vez por día, al finalizar tu estancia te entregan una tarjeta que entregas en recepción de que no adeudas toallas. El mismo hotel te coloca camastros con sombrilla en la playa pero son muy pocos por eso mi insistencia en comenzar sus actividades temprano, a tu regreso de la playa en la regadera para que te enjuagues de la arena y agua de mar NUNCA tienen agua. Yo recomiendo que empiecen sus actividades temprano antes de las 9am ya que después se empieza a saturar, tanto restaurante como alberca y camastros de playa. La limpieza del hotel es muy buena, las habitaciones son amplias y climatizadas, las pantallas cuentas con programación por cable aunque son muy pequeñitas pero bueno uno no va a ver la tv si no a vacacionar, la habitación también cuenta con frigobar funcionando perfectamente. A nuestro Check out que es a las 12 del día también tienes opción de guarda equipaje ya que en mi caso mi regreso era hasta las 10pm. Agradezco a la Gerente de recepción Corina y a Lorena del restaurante por su amabilidad. Sin duda me volveré a hospedar con ustedes.

Stayed as a family with 2 kids. From February 1-11, 2023. The room was with a small kitchen, it saves a lot of money on food and you can eat the usual foods. Huge Walmart across the street. Sea 5 minutes, great beach. Downstairs irishpub good food and beer. The casino is a bit further away for game lovers. There are restaurants did not go but looks good. The hotel is old and scary at the entrance. But given the price and location, it's just the Ritz😅. I recommend to those who care about the clean sea, and a super budget vacation.

Ramada by Wyndham Acapulco Hotel and Suites is a renovated property located in front of the Acapulco bay with easy access to the beach and main tourist points of interest. At Ramada by Wyndham Acapulco Hotel and Suites guests will enjoy a great location located in one of the most important beaches in the city Playa Hornos. This 75 property offers an outdoor pool for guests to relax during their stay. All rooms include a kitchen with refrigerator and microwave as well as free WiFi and Cable TV. Ramada by Wyndham Acapulco Hotel and Suites is a great option for families as rooms can receive up to 6 guests.